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December 2022 by Mark H.
This is my home town Lowes. I purchase a lot of merchandise here over many years. In this instance, I had purchased 4 outdoor ceiling fans and one of the blade brackets broke during a storm. The brand is Harbor Breeze, their "house brand". I found it was impossible to purchase a new replacement bracket from Lowes, or during much attempt at getting to the manufacturer. The kicker here is that there is a hanging display of this exact fan which has been there for years, hanging there filthy and broken. It has only a few blades left on it and, of course, the brackets that I need one of. After multiple attempts at trying to purchase one of the brackets I was refused as it "is not our policy". I also tried to purchase the whole old and broken fan, just to use one bracket, and was also refused. This is the worst possible kind of customer service as there is no reason for this, and zero cost to them. When policy dictates actual customer service, we all know what has gone wrong....IMHO. Mark Henry Abbeville, LA.
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November 2022 by Stro L.
Owen, was very helpful helped me find the mulch i need for my garden. He even loaded it to my car for me, big strong man :)
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February 2020 by Tiffany Bernard
Awesome
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September 2016 by Mark L.
This is a Lowes in a smaller town and although most Lowes are pretty much the same or are very similar, some are ran and maintained better than others. Thus is the example of this Lowes. It is conveniently located in town (across the street from a new Dairy Queen which I also need to check out) and it's easy to get in and out. This Lowes is also well kept and things are in order, well stocked and easy to find. Lastly, of the 8 or 10 times I have stopped in during the last year or so they always have plenty of associates at the checkouts to keep your wait to a minimum. Enjoy!
