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“Nice, organized and excellent service. The prices are what they will be, it's the service that I receive from the sales associates that makes this one of primary places of commerce. Keep up the good work!”
“March 20, 2021Hi my name is Joli and I had the pleasure of shopping at Dollar General located at 2030 Charity St., Abbeville, LA 70510. I’m not a patron of this location, but I am at another location. While I was on this side of the town I visited a nail salon where I inadvertently left my mobile phone. When I arrived home, I couldn’t find my phone, which is an iPhone 10, a $1200 device. Quickly, I began to back track, first your store. When I arrived the cashier who checked me out was gone for the day and his relief was at the register. I asked her if a phone was turned into the lost and found and she said not to her knowledge. I walked to the back of the store where there was a White gentleman unloading freight from the delivery truck, which I assumed was the SM. I asked him the same question I asked the cashier. He asked how long ago did I leave the store and I provided him an estimation. Before going to his office, he took the liberty of calling the relieved cashier and questioned him; in addition, he asked for my mobile number and used his personal phone to call my phone, while inside the store. Afterwards, he asked me to follow him to his office placing freight on the back burner. Meanwhile, he started to rewind the footage until he saw my vehicle pull into the parking lot. Looking at the footage it revealed I only walked into the store with keys and my debit card. While he was seated, I quickly and firmly patted him on the back and extend a sincere thank you. Next, I went back to the nail shop and my iPhone was given to a nail tech behind the register. In such chaotic, unprecedented, and “time is of the essence” world we live and work in we mostly witness, hear, experience, and remember bad customer service. In this scenario the customer service was deemed so great I researched a way to send a compliment instead of a complaint. The SM made my carelessness situation a dire need agenda. He could have easily said:1. if the cashier up front doesn’t know anything about the phone more than likely it wasn’t turned in2. the cashier who checked you out said, “No”3. ma’am I have freight to unload if we find it I’ll leave it behind the register or in my office.Typically, I look at name tags expecting to report bad, unethical, poor customer service, but he did what you don’t seldomly see in retail, and for that I feel horrible. In closing, I hope this email finds its way up the hierarchy so the SM is commended and praised for his good deeds.With kind regards I remain,Joli MecheJM”
“Super friendly and helpful staff! Manager Liz answered all my questions and helped me find everything I needed without any issues or complaints. Love going here and will definitely be back!”
“Considering how old this building is... and its horrible location.... this is one of the cleanest and most organized DG stores I’ve been to. Shelves are always stocked and tidy and the associates are pretty friendly.”
“The store is very convenient for people going to Palmetto State Park and we stop there often for last minute things - drinks, snacks, ice, etc. Their store is usually neat and the employees are nice. The prices are good (and great if you are taking advantage of the digital coupons Dollar General offers).”
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“I went in expecting low amounts of stock. Was I ever wrong! I found everything I was looking for, and even in multiple types. The person that helped me was super nice, and even helped me on how to use the product I got. Very much worth my time!”