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January 2024 by Lynn Nesseth
I was wrong about the review I wrote last month of Ted's Collision Center so I'm writing a new review. My deduction that Ted's was practicing some kind of insurance fraud wasn't the case and I apologize.I don't know exactly why my needs as a customer fell through the cracks, but I guess that just happens sometimes and it doesn't always mean there's an ulterior motive. Ironically, Ron Long's charm, what I appreciated so much at our first meeting, is what eventually fed my suspicion.Over the four months I was waiting on Ron, he never once contacted me. I was always the one calling him and every time I called there was some new confusion - first my claim had been closed, then the phone number was wrong, etc. etc.The last time I called I was assured I'd be getting a call back that never came. I sincerely thought my claim was in jeopardy. In any case, my claim was finally put into my own hands after a very heated discussion with the insurance company. All's well that ends well, I guess.
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January 2024 by Becky Schmidt
They were very quick to get me in take care of things keep me up to date as to what was going on with my vehicle very very nice people down to earth and they treat you like family
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January 2024 by Sarah Allen
Ted’s Collision Center has some of the most kindest people working there. While my car ended up being totaled, they helped me out tremendously with my insurance company and were extremely kind and knowledgeable. Highly recommend!
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December 2023 by geo ensor
Explained what needs to be repaired and professional staff.
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September 2023 by Jason Handysides
Great workmanship, friendly staff.Made our vehicle look brand new, definitely recommend if you need repair work done in Winchester.
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September 2023 by Brad Walton
1 star for doing a good job on fixing my bumper. Minus 4 stars for being a dishonest and greedy company. I was given a final bill of sale and paid my deductible when I picked my car up. The amount we paid and the amount our insurance paid was just under the cut off to keep my rates from going up. A few weeks later I received my insurance bill and rates went up significantly. Come to find out, Ted’s had charged an extra $60 to my insurance WITHOUT notifying me, increasing my rates. I will pay out about $1k over the next few years because they wanted to charge an extra $60. When I spoke with a manager he was largely unconcerned, saying it was due to some change in price of equipment (which could’ve been accounted for when given my final bill). Will not be using them again and would not recommend unless you enjoy surprise bills after you think everything is said and done.
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April 2023 by Savannah Tackett
Chose this shop after a crash due to reviews and they absolutely didn’t disappoint! The truck looks wonderful. They were so kind and friendly and seem to genuinely care about doing a good job!
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April 2023 by Faye Ladson
The wind caught my truck door and broke the part that holds the door open. I went to Ted’s and spoke with Ron, they ordered the part I needed and called me when it came in. Ron called and told me when to bring my truck in, they repaired my door and notified me when they were finished. Ted’s did a wonderful job and they are great to work with!
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March 2023 by Teresa King
My vehicle was repaired, nicely done! It was returned to me cleaner than it was when I dropped it off! I was very impressed with how nice my vehicle looked, inside and outside.Services: Painting
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March 2023 by Paula Ullery
Hands down one of the best!!! And nicest places to take your vehicle!!! Ron searched for weeks to replace my parts for my car until he manage to find the exact aftermarket parts. Had my car ready and to even better condition than it was before. Highly recommend this placeServices: Body & Trim
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February 2023 by Mr. Spider
They were very helpful and get ne back on my way in no time.
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February 2023 by Mercades Jackson
They done a wonderful job, my car went in there looking horrible and they got it back to me looking brand spanking new! Amazing people who will work with you no matter what, definitely a great place to go to for car repair!Services: Painting
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December 2022 by Bh P.
Ron is awesome !! Thanks for putting up with my insurance company! Car looks great inside and out!!
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November 2022 by James Graham
This shop is outstanding. The people are great and the repairs are perfect. They turned my repair around very quickly. I would highly recommend Ted’s for any body and paint repair.Services: Body & Trim
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October 2022 by Roxan Walden
Had my car done really fast and returned it looking brand new!! Staff was friendly and informative. I’d use again, but hopefully won’t need to!!Service: Body & Trim
