-
November 2023 by Ethan Anderson
T-Mobile is awesome but needs a tower badly at Boonesborough. Will update to 5 stars when the dead zone is gone.
-
October 2023 by hunter tucker
It was a quick visit for a phone upgrade!
-
May 2023 by Mercedez Sword
Let me start off by saying I’m a basic Karen. Usually very dissatisfied with all interactions at any store but I was blown away by how well this store is ran. Very nice staff and when I asked to speak to the manager(naturally I would), she came out and worked with me and I left in a surprisingly good mood. I’ve been a customer for years and it’s good to know that my concerns are taken seriously. Will be back shortly I’m sure. Great place for business!
-
November 2022 by Haven Justice
Very please with my interaction at this location! They was very knowledgeable and helpful when it came to upgrading my phone. Thank you again T Mobile on Bypass Rd
-
November 2022 by Bobby T
Amazing service. Very friendly staff. Always willing to help others! They will go above and beyond.
-
October 2022 by Sally Thorne
The person workingwould not listen to meEven though I said what I wantedBasically told me to go to the other location as I was walking out the door said he had what I wantedIt was in the safe and said it would take 15 MIN and I said okay I will wait then said come back laterAnd then he said to go to the other store on the byass.They were very nice at the other store but did not have my phoneThat I wanted so I had to drive to pink pigeon store in LexingtonThey too were very helpfulI will never use the Lexington road store again.
-
October 2022 by Isabelle _
This store is always amazing and helpful! Very friendly staff and management. I have been a customer for a year I prefer this location over any others in the area.
-
August 2022 by Rachel Deberdt
Great staff! Super helpful! Fixed a super confusing problem on the spot that the store off of Lexington Ave made. They’re professional and makes staying with T-Mobile worth it! They’re customer service is better than AT&T.
-
April 2022 by Candy's Channel Candace
Very friendly and courageous staff! ?
-
November 2021 by Jason Allen
Great Store! The staff is the best! Very helpful and willing to spend as much time as needed to help me and my wife find the best plan and phones for us! Saving a lot of money over AT&T!
-
August 2021 by Deontay Norton
Had a great experience with them.. They were very nice and respectful and helped me get everything i needed in a professional way. Awesome people here!!!
-
July 2021 by JR Townsend
I switched from Verizon to T-Mobile and got a great deal the people at this store are great and know what they are doing
-
July 2021 by Glen “Protious” Jones
No matter what the issue they take care of anything that I need as long as it has to do with T-Mobile
-
June 2021 by Doris Collins
Went into the T-Mobile this evening. Had an issue with my phone. Deb helped me out and was the most kind person. Really she had to deal with a rotten set of people and she did it with the most kind and gracefully attitude. You can’t please everyone sweetie but you did a wonderful job handling that mess and you took care of me like you always do. 10 ⭐️!
-
June 2021 by Cynthia Diamond
Rude. One star us not low enough!!I attempted to switch over from AT&T. The location I went to made it so complicated and the sales girl was rude and snarky.I will never go to T-Moble.