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October 2023 by Madison Wireman
They are awesome. We got there late and they were closing and they still got us in. They are so professional and friendly. Definitely the best place to go.
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October 2023 by Kelsey Games
The two previous managers were terrible. My storage unit was robbed of all my fathers things, which he suddenly passed away in an accident.. these things weren’t just things to me. Prior managers didn’t care nor completed my claim correctly. Finally a new manager, Miss Theressa, took over my claim and proceed my documents correctly and I recieved my payment only a few weeks later. This woman is a great asset to your company and has definitely saved this business. I just want to say thank u. Like thank u so so much. It won’t bring my dads things back but people like u remind me that I’m not so alone in this world with out my daddy. God bless you. P.s. she needs a raise. :)
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October 2023 by Horse Farm
Our farm was in immediate need for a short term rental…Tresa was very helpful and professional, getting us into a nice, clean unit very quickly!
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October 2023 by Laura John
Tresa is the BEST person to work with at SROA! She is very kind and explains everything you need to know!!!
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October 2023 by Patricia Guth
Think it's gonna be a great place. ! Not moved in yet due to medical emergency. In hospital now.But will soon give better feed back. Thank you !
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October 2023 by Leon Drake
The manager here in Winchester is very knowledgeable and helpful. Very friendly. The units are nice.
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August 2023 by TheJaydaPatrick
Rhonda is very friendly and she keeps the lots clean to the best of her ability
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August 2023 by Pam Esteppe
People were very friendly and helpful. Nice atmosphere
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August 2023 by Crystal Baxter
I called to add a protect plan and Teresa added it right on there quickly. I was also having problems paying my bill. After some computer problems she called me back took my payment and now I am covered for another month. Teresa was very friendly and helpful. She has a very positive voice and is willing to help with any problem you may have. Best service EVER!
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August 2023 by Tanya Smith
The local office ladies were so helpful and kind. I truly appreciate how they answered all my questions.
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June 2023 by Sally Dulaney
Rhonda and Teresa were so helpful and professional! They got me moved in and squared away with no problems. What a fantastic experience!
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June 2023 by Dominique Evans
Teresa did a wonderful job checking me in! She was super friendly and personable. Highly recommend working with the Winchester branch of SoA!
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June 2023 by Angelia Metcalf
Somehow we had a very unfortunate incident at our unit. Our lock was cut off, and according to SROA, it was not cut off by them. At the time of this incident, there was no one available from maintenance to take care of our situation. However, Tresa at the local office was very helpful. She gave us several options to keep from having to move our property from one unit to the other. With her assistance, we were able to get the new lock put on the unit, and not have to move our property. Thank you Tresa! It would be our suggestion however, that SROA install cameras at this location. That might dissuade people from wanting to cut locks.
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June 2023 by Isaac Baker
Absolutely amazing super friendly people, they made my whole experience as easy as possible. Highly recommend ?
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June 2023 by Mark Appel
The ladies at the front desk were super helpful, and Tresa was great with getting me on my way!