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April 2024 by Zachary Purvis
Shiann was super helpful and great to work with!
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March 2024 by Frank Buchanan
The best storage place there is with 24hr access
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March 2024 by Michelle Tilley
The people at Red Dot are polite and very helpful while on the phone and the property is very clean and the units are the same very clean.
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February 2024 by George French
Akela &Yaneke do an excellant job very friendly lindsey also was very frtendly and helpful when I closed my account.
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February 2024 by Katie Polonia
Ann Marie was very helpful!
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January 2024 by Eva G
This storage facility only cares about your money! Our unit was broken into a couple months ago and we’ve yet to hear one word from them regarding video footage, what might be missing or anything! Why do they not bump up security and take care of their customers like they advertise? It’s a true shame. The local police do not care either, not one word from them regarding what has been done. The days of customer service and caring about doing the right thing is over… sadly. We will be getting our things out asap. We should have stuck with Storage Rentals of America. We used them for many years and did not have one issue.
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January 2024 by cherl spivey
Friendly efficient customer service! Easy rental process! Highly recommend
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December 2023 by Tony Riggins
Great rental place with 24 hour access for when you need your stuff anytime. The only thing i would suggest would be an increase in security with a in-site manager because the number of units being broken into is increasing everywhere. But i do feel that the security already in place definately helps. I would like to be the on-site manager at the winchester location.
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December 2023 by Cole Pine
Your things will be stolen here. There is no security. No one on site. Cameras do not work. Learned from experience here.
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November 2023 by Steven “NIKON” Newton
Very simple online process to rent a unit. Just sign up, pick your size and pay. The gate code provided worked for entry. The grounds are clean and maintained and the unit itself was clean and dry. Very pleased so far.
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October 2023 by Zach Ball
Loved the place great storage area for anything that you may need tucked away also the only reason I didn’t give 5 stars was because on day one my gate code didn’t work other than that the customer service was great in helping me fix the problem
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October 2023 by Juan Pride
No person to person contact with ownwership or management EVER. Raises rates periodically during contract just because they can. Approval rating -5 out of 10!
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October 2023 by Sonya
The whole process was easy and the property is very well maintained
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August 2023 by Andrea Delaney
I would give them no stars if I could. I rented the unit in November and was given a discounted rate for several months. My bill went from $80 to $90 dollars, which I knew there would be in an increase. However, my most recent bill reflected another increase. It is now over $100 dollars. I wouldn't have an issue with this. However, my storage unit was broken into and most of my things were stolen. I explained this to their customer service rep and he declined me any kind of offer of support or service. Stated that the $10 dollar difference was a discount that had discontinued and that the increase was every six months and apart of the leae agreement. Again no offer to help or be of service after their agreement to keep my things safe, wasn't upheld.
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August 2023 by Joy Cobern
No cameras-my things were being stolen. The price kept going up by large amounts, all the time. Then they got a roach infestation. I’m scared to go out there to check my things. I’m paying $199.00 for this place. I’ll give it one star because it is climate controlled.
