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September 2023 by Darlene Johnson
I was at Cricket today for help with my phone and the service was impeccable!! I especially loved Jose who cleaned my phone for me. Everyone in the store is great and helpful. Great job guys and these guys need a raise or at least an honorable mention!! Love them all!!!
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August 2023 by SL P
The associate was short and snappy.. we left and went to a Lexington location..
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July 2023 by Flores Tree Services Lucinda Wilson
I get very bad service with a static and echo sound. I called the Winchester location where I have an account. The lady who answered the phone was very rude and acted like I was an inconvenience. She cut me off after I introduced myself and started to ask a question. As if it was a burden to her... Do better!!
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February 2023 by Candace Walker
I've been with cricket for a while now... We had been struggling and couldn't pay our phones for a few months until I finally had the money to do so. I came to the store to pay my bill and to upgrade. Probably one of the best experiences I've had with cricket. A very nice gentleman helped me find the best deals and was very kind to me. He helped me a lot and I appreciate it. If I ever need to go to one of the cricket stores again for anything then I'm definitely coming to this one. Yall have one of the best employees. He deserves a raise lol. I believe he probably was the best person I've ever met who works in customer service! :D I wish I could remember his name tho so I could put that on here....
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September 2022 by Evan Nealis
Affordable plans for large families like ours, and the more you have the better the deal!!! The young lady who is the General Manager really went above and beyond to show us what true hospitality is and that it actually still exists!!
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June 2022 by Joe Profitt
Employees were super friendly, very helpful and informative. I'm in process of switching to their service. Highly recommend them.
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December 2021 by Jason Carter
The staff was beyond helpful, kind and patient. Jesus helped me with my complicated issue and was very kind and patient. I appreciate his help very much.
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July 2021 by Nicholas Davis
Best location i have ever been to. The associates were very helpful and patient. Very happy with the experience.
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June 2021 by Google Customer
Been with Cricket since 2005.They're always getting better! A+
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April 2021 by Debbie Everman
I visited the Winchester center today, Jessica waited on me. They didn't have the phone i wanted in stock. But Jessica was very friendly and helpful. She contacted the Mount Sterling center for me , to be sure they had the phone I wanted before I drove up there.
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March 2021 by Ella Darlene Ibarra
Had an Awesome experience with Ashly today. She was very knowledgeable friendly helpful just a Great young lady !!!
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February 2021 by Beth Masden
The sales person at Cricket was very helpful. She was able to quickly remove some malware from my smartphone. Both of our phones were having trouble getting a full charge, she was able to clean out the charge ports on both phones and quickly fixed the problem..The Best News......We were both up for a phone Upgrade ? But....... The phones we wanted were out of stock..?.....so we shall return...
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February 2021 by May Evans
Switched from verizon. Had such a great experience starting up service. The people there are very professional and oh so friendly. The service is great! I’m impressed
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February 2021 by Shirlan Terrill
Fantastic service for an even more fantastic price.The employees are also equally as fantastic :)Very surprised and very satisfied!
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February 2021 by Saul Vazquez
It was a wonderful experience and The employees were very friendly and tried to please everyone theyhad encountered