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8:30AM - 3PM
601 Main St, West Point
Banks
“Great experience with abound on Knox. Couldn’t figure out how to change my payment date and had great customer service from Brooke Novak. She made the process easy as could be and fixed it within a few mins.”
“To Whom It May Concern:My visit at the Dixie Hwy location, LaQuail was very pleasant and helpful with helping me to understand the loan situation. He is also willing to help me when ever he can. I would definitely ? recommend him to anyone that needs assistance in their banking business”
“I went to this bank as a favor for a family member- to pay a bill. I had the money and knew a bit of her info to verify it was the correct account. Easy enough! The teller I worked with was friendly. Also, being the only customer in the bank, I was in and out in no time. The bank is a bit set back from the main road, thus you'll likely see the sign at the road for L&N before you see the building itself. That said, it was easy to get to. I don't see myself going back anytime soon as I don't have an account there (and I prefer online bill pay) but I can see why my family member has an account here!”
“I've been a member since 2013 and have ALWAYS found customer service to be superb. Any issue has been quickly solved. Never once has staff been rude; something I can't say for the other game in town.”
9AM - 4:30PM
8492 Dixie Hwy, Louisville
Banks
“Forcht is a great bank! The people are always very helpful, respectful and professional. I love the fact that someone answers the phone when you call. I love you be greeted when I walk in. That's important to me, as I'm sure it is for thousands of others too. It's nice to be able to speak to someone when you call. Thank you Forcht! I appreciate each one of you!”
“They are wonderful to work with. Very kind and accommodating especially when you are on a time crunch. Very professional and a clean environment. Knowledgeable staff who get the job done effectively and in a timely manner. Thank you for the wonderful services rendered.”
“I spoke with a customer service representative at this Valley Station location on Dixie Highway about setting up a political account. She was very professional and even gave me more information than I needed to help out with doing everything the proper way. It was outstanding.”
10AM - 5PM
9905 Dixie Hwy, Louisville
Banks
“I have been a patron of this branch for over 10 years. The faces may change but the service stays the same. Conveniently located inside Mejer. Nice office area. I had the opportunity to work with Alex, the manager, is very knowledgeable, prompt and professional. I had a small mishap and he quickly took care of it and followed up with me. I like their financial products. My mother passed and they helped me set up an estate account. Online banking is user friendly. I have their credit card, checking and saving. I frequently use the bill pay and direct deposit service.”
“Been inside a few times at this location and never a problem. May be a little bit of a wait at times but look at the location. Had a talk with one of the staff members about me being off work for surgery and they layed out some great options for me in case I needed them, thankfully I didn't.”
9AM - 5PM
10403 Dixie Hwy, Louisville
Banks
“Excellent customer service. Even though I didn't have an account there, they kindly exchanged the petty cash bills I had for smaller increments. The bank next door wouldn't allow me to do it even though the business I work for has an account with them, I just didn't have the account number on me.”
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“Crystal and Keri are the best. They were able to prevent me from having a complete melt down explained at great lengths what to do and NOT DO they walked me through every step respected me in every way assured me things will be ok . And checked back with me and got me on the right track Home town banking is the only way to go Thank you ladies and West Point Bank”