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November 2024 by Nathan Fuson
I called two days ago and asked if I could drop off, on Friday 11/1/24, two wheels that needed new tires. I was told I could and that it would take about an hour. I arrived just after they opened at 8am and dropped the tires off. I was told then it would take as much as two hours. After two hours I checked on the status of the tires and was told they had not even started on them and it would be at least two more hours before they even started to change them. I left to go home, which is 30 min away. About 10 min after I left to go home I was called and told they miss understood what needed to be done with my wheels. When I re-explained I just needed two new comparable tires mounted on the rims, I was told they had dismounted the old tires and would have the two new ones on shortly. I turned around and came back to the store and have been sitting here over another hour, still waiting for them to mount the new tires on my rims. Pathetic service.
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October 2024 by Eric Connolly
Helpful, friendly, prompt service. They will take care of you and your vehicle. Definitely worth a stop if you’re looking for tires or service.
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October 2024 by Benjamin Willis
So fast friendly and very professional Tonia is exceptional. Highly recommend!!!
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October 2024 by Dawn Hall
Very disappointed in the customer service. Had an appointment for tire rotation, took 2.5 hours while we waited. Kept putting flat tire, walk in before us. Told us on 3 different times we would be ready, then they weren't. Employees were sitting around chatting instead of getting vehicle finished.
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October 2024 by William Cameron
They know everybody's tight on funds and always try to work with you to get you the best deal possible for tires I love this place
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October 2024 by chuck carpenter
Tonia very helpful. She's was training another employee and very busy lady. Great customer service skills.
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October 2024 by Shane Younger
I had a nail in my tire and needed it replaced. I called on a hope and prayer that they had my tire in stock and could fit me in. The manager Tonia not only fit me in on a already full schedule, but really made the whole experience as streamlined as possible. The tech crew was courteous, efficient and fast, and also went over the process with me, identifying other issues with my car but didn't try to upsell me on repairs. 100% would recommend this business.
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October 2024 by Vic Waller
What a breath of FRESH AIR Tire Discounters is in Walton, Kentucky. Want to commend Tire Discounters for their great employee selection of Tonia who sold me a new Durolast battery today. Tonia is the General Manager here. Wonderful welcome ? very knowledgeable, and just a complete people person.
I think it’s very safe to say I WILL be BACK!
Thank You again.
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October 2024 by Ava Ferrell
Garrette iswonderful
service was great
The Gen mngr Tonya is very personable and kind
Went out of their way to assist me in a stressful situation
Only go to Walton location best customer service from management to all their employees
Thanks recommending and will use this store only
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October 2024 by Laverne Ohmer
Garrett is the best
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October 2024 by Bonnie Beck
Came in and Garrett was superb
Store is clean and very friendly helpful employees and GM Tonya was superb as well
Would highly recommend coming here over any other stores in area
Customer service is above and beyond
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October 2024 by Joseph Horvath
Always helpful and friendly. Will always fill my tires with air with a smile
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October 2024 by Destiny J. Nevil
I drive out of my way to come here for service. The new gm Tonya is wonderful! So knowledgeable and very compassionate. The whole team is great to work with.
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October 2024 by Lisa Hodge
Tonya was amazing she is a very sweet lady and very talented and knowledgeable with her position at the Walton, KY Tire Discounters. Will definitely be back for all my car needs.
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October 2024 by Laura Supon
We were traveling and needed our tires balanced. They squeezed us in and great pleasant customer service. A+++++++
