“Grateful to find this tire shop, our tire pressure was low and went to Discount Tire but they told us to come back tomorrow. After finding Kroger had an air compressor we noticed AAA tire as we found a screw in the tire. AAA staff was friendly and got us in right away and repaired the tire on the spot. We will definitely be back when it’s time to get new tires. Thanks AAA!”
“We have been with this particular office for a while now. Overall we have had pretty good experiences and we get pretty good prices on our insurance. The team has been pretty nice and the the only "issue" is that occasionally you will get a call or email asking if you want to upgrade to a more expensive option or package. This only happens a couple times a year to me, so it's not that much of a problem.”
“Victoria went above & beyond, did a very thorough research and provided me the best insurance (Auto Owners) with decreased premium and increased coverages for both Auto and Home. She was very knowledgable, courteous, prompt in her responses/follow-ups and patiently answered all my questions.
Thank you for Victoria !”
“31 years...we have been working with Tracie Johnson. Tracie and Britany and really all staff over the years have been truly amazing. They have always been very helpful, taking the time to explain every last detail. They have always taken care of any needs we have had very quickly and efficiently. Homeowners insurance, car insurance, etc. We have always only worked with Tracie and her team. Over the years, we have had other companies approach us about changing but no one can come close to the price we pay and honestly, I just really wouldn't want to leave the customer experience we receive from the office. Great customer service can be hard to find. Here's to 31 more years! :-)”
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7430 US-42 Ste 214, Florence“I highly recommend Bettie and Kaylie, they are fantastic insurance agents who are knowledgeable, and truly care about their clients best interests. I have been a Allstate customer for many years. But I had difficulty’s getting the help I needed with the 1800 number for Allstate. And decided to walk in their office for help, they were so nice and friendly they helped me with what I needed promptly and really made me feel like they cared. All in all they are top notch, probably the best insurance agents you could find. I highly recommend them to anyone who needs insurance.”
“We needed a local agent and happened to find Mr. Kelly. He and his secretary Monica are awesome! They are always able to help us, give advice, and if they aren't able to answer the phone they promptly get back to us via phone or email. We highly recommend them!”
“These are some really professional people here very polite and on top of it all they bundled all my stuff together and saving me about $100 a month. Thank you, you all are awesome!!!”
“The owners/ employees of this company are hands on people.Honest, trustworthy, hardworking, timely, and a pleasure to do business with.The quality of work is above and beyond.”
“Anita handled my request for renters insurance in an efficient, knowledgeable, timely manner. I would certainly give her high marks. I have been a client of State Farm for years, formerly with Glenn Terry, and I highly recommend them”
“Just wanted to say these people no there insurance. They have went above beyond to help me out .Am so glad we have them in independent Kentucky there like family”
“Connie Coots is the best Allstate agent in NKY, possibly in all of KY! Her attention to detail, patience and assistance is OUTSTANDING. I cannot recommend her enough. If you're looking for an Allstate agent in NKY, look no further. She is the best!”
“Tom is the best insurance agent I have ever had. He's extremely responsive and dedicated to providing a first class service. He worked with me to develop the perfect insurance package that met both my needs and my budget. If you are tired of being jerked around by other insurance agents and are looking for someone who will genuinely keep your best interest in mind, then Tom is your guy.”
“Needed a bond to satisfy the Commonwealth's Notary requirements. I came to Yelp to post a quote request and Hummel Hatfield replied almost immediately! Within 15 minutes from then I had secured what I needed with a very professional agent... all right around 5pm! When it comes time to renew I will not hesitate to do business with them again!”
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8730 U.S. Hwy 42, Florence“Friendly staff, always quick to respond and help with any of your needs. I've never visited, always worked with them over the phone and always pleased with their service.”
“I cannot speak highly enough of my experience at Bob Boswell State Farm, specifically, my experience with Eric Richmond, marketing coordinator. A+ customer service! Eric is knowledgeable, personable, enthusiastic, easy to contact, and very responsive to calls, emails, texts, etc. I was previously working with another insurance group, but the quotes and coverage (home and auto) at State Farm were much better. The entire process was seamless and much easier than expected, all done over the phone. Definitely recommend!”
“My agent was kind and very respectful of my insurance needs. I'm now paying less for my homeowners insurance and still have easy access to my personal agent, Greg. Very knowledgeable and helpful with navigating my specific need.”
“Very thorough experience. My husband and I came in overwhelmed with what we needed to do now that he was retiring and I was turning 65, and Lisa explained everything. We learned a lot and came away with a Medicare plan that works for both of us. If you're not sure where to start with Medicare, give Lisa a call!”
“Rebecca has always been amazing to work with! Very helpful. I love that you can call her agency and there is always a LIVE person to pick up the phone and answer your questions. Hard to find these days.”
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8711 U.S. Hwy 42, Florence“Our AAA Representative “Allison” was a pleasure yo work with and we recommend her and the AAA Marlton, NJ branch to anyone looking for assistance with travel plans.”
“She made it very easy to get insurance started with my move back to Ohio. She handled everything and it was affordable... EVEN with a teenage driver. Excellent customer service!”