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September 2023 by Bill Lexky
Our 2012 VW Passat was running terrible. After taking to several repair shops, we found the Bug Doc. They immediately found a damaged wire that fixed the problem. We are now planning to use them for additional repairs.Great shop and personal
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July 2023 by NV Consultants
A++ , fantastic shop! Renews my belief in a small repair shop. First class
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May 2023 by Michael F.
Grateful I gave Bug Doc a try. I live on the west coast and needed a local mechanic to work on a Lexus GX470 SUV I purchased while in town visiting family. Bug Doc was able to fit me in. Service received was high quality and honest.They did great work! Mechanic Ethan found the small details that needed attention, little things throughout the car's engine and suspension that could go very bad very fast if left unaddressed. He even noted a screw thread that'd stripped on a critical engine component buried deep in the car. He replaced the whole component right away because it was the only way to fix it right, no short cuts. My kind of mechanic!He was able to take on my long list of repairs and he adapted as the list grew - a thorough top-down inspection, suspension repair and lift, engine timing belt service, radiator repair, oil pump replacement, driveshaft service, undercarriage protectant application, oil change, to name a few work items. He explained his work thoroughly over several phone calls throughout his multi-day repairs, and he talked me out of an eye-wateringly expensive bogus repair the Lexus dealership wanted to do. Ethan's my hero.Prices were fair, not cheap, but I paid for quality work and honest service and got both, a rare thing. Turn around time was a few weeks. Receptionist Paula was a gem. She kept me up-to-date on the repair status all along. She also arranged payment options when I was out of town and sent me photos of receipts and records electronically. Final timeline and price were both more than quoted, but the quality is definitely there. I would work with Ethan and Paula again, and recommend Bug Doc to my Versailles family if they can tolerate some flexibility in their calendar.Might you both come home with me?
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January 2023 by Kim Mchatton
Fast, courteous, and excellent staff!!
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October 2022 by freyja elise
Absolutely stunning work and expertise in German vehicles
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December 2021 by Jonathan Jennings
Super friendly staff with great communication. Hard to find a shop that will actually answer the phone. Very reasonably priced. Highly recommend especially if you have a carb air cooled engine.Service: General repairs & maintenance
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September 2021 by Kari McCarty
Needed brake pads changed. I feel brake pads are pretty universal for all cars but definitely overpriced for the fix, probably cheaper to learn how to fix it myself. It is a friendly staff but the price for my vw was pretty high.Service: Brakes
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August 2021 by edwin bradburn
Might be a wait to get your car in but there is a reason for it. There just that good.
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June 2021 by James L.
Bug Doctor is the best-kept secret in Versailles in regards to car repair. Craig and Paula go above and beyond to help their clients without charging insane prices for simple things to get fix. I made the mistake of going to The Car Shop before instead of the Bug Doctor...learn from me...don't do it! I went to The Car Shop because of convenience and due to the winter conditions...If I could do it all over again, I would have braved the cold to get to Bug Doctor. Their services are worth it!
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April 2021 by Chad Jones
The only Dr Around
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October 2019 by Jeff S.
Probably the nicest people I've ever met. They always do good work and are fair in pricing. I live in a different state, but Versailles is home, so if my car needs something worked on that's not urgent I wait until my next trip home and have them do it. Highly, highly recommended.
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June 2019 by Walter Lowery
Great place I work here
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September 2018 by MiPa Si76
Hell yeah, Craig said him n his crew love a challenge and a problem I'd researched for months-They had fixed in less than two hours!
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September 2018 by AW May
Absolutely fair and honest.
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May 2018 by Darrell Green
Very friendly, helpful and knowledgeable. Went out of their way to help. Will go back if I need mechanical work.
