Kroger Pharmacy in Versailles, KY is a place where dedicated staff work to support a healthier lifestyle. They offer a range of services, including prescription refills, medical supplies, and advice on health topics. The pharmacists perform clinical services, administer vaccinations such as flu shots, shingles, Tdap, and measles, and help with prescription transfers. Customers appreciate the convenience of managing prescriptions online, making it easy to refill or transfer medications on their schedule. The pharmacy staff are known for going above and beyond, especially in helping customers with insurance issues. One reviewer shared how a pharmacist named Jenna stepped in to find solutions after insurance problems caused delays with prescriptions. The staff's professionalism and helpfulness have left many customers satisfied. However, some reviews mention longer wait times, sometimes taking 2-3 days to get medications or nearly 40 minutes to resolve insurance issues, which can be frustrating when in pain or needing urgent medication. The store itself is described as very well kept and nice, with particular praise for the Starbucks staff. However, the seating area at the cafe/deli can be loud due to children, making it less comfortable for some visitors. Overall, Kroger Pharmacy in Versailles is viewed as a friendly and professional place that strives to provide good service, despite occasional delays and mixed experiences with staff friendliness.
For a year, my family was getting their meds All time, plus most of them work at Kroger for years, you get a decent about Kroger full point. On Friday, you get more fuel ⛽️ points over time...(TaylorOil.Inc)
May 2024
I have 4 small children. This pharmacy is always out of something or can't find the order. They keep making the same mistakes. It's frustrating! I'll go find another pharmacy.
January 2024
Nick went out of his way to assist me. All staff are courteous and helpful to customers.
