CVS is a popular pharmacy and retail chain that provides a wide range of products and services to its customers. The reviews of the business are mixed, highlighting both positive and negative experiences. On the positive side, customers appreciate the great inventory and smooth checkout process when making quick purchases. The front-end staff is described as terrific, courteous, and helpful. The convenience of using coupons and discounts to save money on their purchases is also highlighted as a benefit. However, the reviews also point out some challenges with the pharmacy services. Customers have experienced issues with prescription refills, such as being told they can only receive a one-month supply instead of the usual three-month supply, or having their prescription canceled without clear explanation. The lack of communication and consistency from the pharmacy staff has frustrated some customers, leading them to consider changing pharmacies. One customer had a particularly negative experience, where they were unable to get their prescription filled as promised and were met with a rude response from the staff when they tried to resolve the issue. This highlights the importance of empathy and customer service, especially when dealing with people's medical needs. Overall, the reviews suggest that while CVS offers a convenient and well-stocked retail experience, the pharmacy services may need improvement in terms of communication, consistency, and customer service to better meet the needs of their patients.
This isn't where I fill my prescriptions, but I find other medical related products and many other incidentals here. Some items may cost more, but by the time I get through using their coupons, I often come out ahead and it's worth it for the convenience.
December 2023
Picked up a prescription. 4 customers in front of me, one worker checking everyone out. 6 other workers behind the counter. 2 of them on the phone, the other 4 working filling meds. Would have thought 1 of the 4 could have ran the there register.
June 2023
I went to CVS to pick up a quick snack. They had a great inventory, including exactly what I wanted. The check out process went smoothly. It was an excellent experience.
