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March 2024 by michelle royall
Fast and thorough. I always use Valvoline for my oil changes.
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March 2024 by Missy Jean
Always quick quality service great crew
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March 2024 by Booker Tee
No receipt after service. Told to return after after the weekend. Still no paper receipt. Did not want electronic receipt. Customer service was useless also. They could not send me a paper invoice. No printer they said. Thinking about sending Valvoline a copy on what it takes to be a good steward of customer service.
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October 2023 by Jen Wilson Carraro
Pulled in at 8:40am 4 -5 employees standing around doing nothing but talking. No cars in the bay. One employee told me he didn’t have time or the staff to fetch the special oil that my car needed and directed me to go elsewhere. I just laughed to myself. So glad they had time to stand around and talk to each other but not take care of the customer. Terrible customer service.
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August 2023 by John Pacyga
Roberto was terrific. He was thorough and communicated more about my car's oil filter and oil type than any other employee has previously.
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April 2023 by Alexandra Rice
Amazing end of day experience! Ed not only gave great service so close to closing but he also made me aware of an under the hood problem that I had not noticed, and probably wouldn't have. Good looking out and as always thanks for the continued amazing service with a smile!Service: Oil change
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April 2023 by patrick ward
It was 10:am on a Wednesday.Drove right in and got an convention oil change that I had $7.00 coupon for and was in and out within 12: min.
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April 2023 by Ann E.
Like many other service shops, they don't set tire pressure to the recommended psi for the vehicle. With the warning systems in cars, that means the indicator will light after you leave. I specifically asked them to set it appropriate AND THEY STILL FAILED. It also isn't safe.
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April 2023 by Sean C
They got bogged down due to issues with the vehicles being serviced. They were extremely apologetic for the delay and offers a discount for the inconvenience. It's typically very quick, but sometimes things happen that can't be controlled.Professional and customer focused. Great crew!!
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March 2023 by Meredith Cunningham
This crew is always kind, professional, and helpful. I come during lunch hours on a weekday and there’s never been a very long wait. They all work together well and answer any questions I might have, no matter how silly it may seem. Plus they’re always sweet to my dog when I bring her! Never had any issues, and am happy to continue supporting them with my business.Services: Oil change
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December 2022 by SauceBauce420
The service was ok. TBH it would have been less hassle to have done it at home, but I needed to have my tires rotated and serpentine belt changed. I waited far too long for such simple services. However they did do everything well with no problems.
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December 2022 by Will Rieske
Sat for 15 minutes with no line movement, then went inside to check and wasn't even acknowledged by the staff.Not sure what they do here, but they apparently don't change oil. Go down the road to the other location where they do.
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December 2022 by Mia Dietrich
Always had wonderful service at this location. I had to wait 1.5 hours before I was done my most recent time, but that hasn't been the norm.Staff is friendly and knowledgeable!
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December 2022 by Wesley Oetinger
The service was ok. TBH it would have been less hassle to have done it at home, but I needed to have my tires rotated and serpentine belt changed. I waited far too long for such simple services. However they did do everything well with no problems.
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November 2022 by Claire Storms
Maxwell and Ronan were so good to me! It was a very difficult situation for them as my car had a couple issues that I didn’t even realize. It was also things that they don’t even fix at Valvoline, but they went out of their way to fix what they could. They even went to another store to get me a different oil cap. They were extremely kind and explained everything to me. My childhood family business was an auto store & they happily talked to my dad on the phone to further explain what was going on. They were also very short staffed this day and and my tricky car didn’t help their situation. I did have to wait quite a while, but I could tell they were working as quickly as they could under the difficult circumstances. I’ll be back for another oil change with them & I’d definitely recommend going to them!
