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November 2023 by Matt Krebs
The whole team is excellent to work with. I needed the car back in between repairs and I didn’t have to pay for what had been completed; they told me I didn’t have to make payment until all the work was done. The shuttle is very convenient. As a former long-time Waldenmayer’s customer, I am pleased that Ullmers is running the business the same way—good faith business practices that foster trust.
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November 2023 by JAMES 22
Just moved here from FL and was searching for a good auto repair shop, Eddy and crew were a great find, great service, communication, and very fair and honest! Highly recommend!! Brad C.
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November 2023 by Lois Cupps
Great customer service!! Loved that they have a shuttle service since they had my car half the day. Explained all work that was done. Suggested just a few things needed in the future. Very happy with work done!!! I will definitely go back and suggest them to others!Services: Tire rotations
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October 2023 by Jean Neu
It was a great experience. Jeremy was my contact person. I am a senior citizen, and he was very thorough in explaining everything to me. He was sweet, kind, and professional. You are blessed to have him on your team. Thank you so much.Service: Auto battery replacement
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October 2023 by Aunt Deb
Very friendly, knowledgeable, and professional!! My first experience here and I am very impressed. Will be returning and having my Grandson's car maintained here as well. Good job, keep up the good work. Very refreshing, especially with auto repair work.
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October 2023 by Ryan Chambers
I've been to this location several times and I've always had good experiences. Even though the latest repair took longer than originally anticipated, they were able to lend me a loaner car to use in the meantime which was very helpful. I plan to keep using this shop in the future.Services: General repairs & maintenance
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October 2023 by Shelly Cahill
My husband & I were on our way to Florida when we had problems with our vehicle. We contacted Ulmer's and they said we could bring our car in & they would look at it as soon as possible. They managed to look at our car in a timely manner & figured out the problem. They were extremely courteous and kind. We are very grateful for the professionalism they displayed!
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October 2023 by mkj3bys
I fully trust Ulmer’s with my car repairs. They do a great job and are timely. They’re also very polite and helpful in explaining the repairs. Thank you!Services: General repairs & maintenance
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October 2023 by James W.
I asked for a price to fix an oil leak. They took my car without a word. When I picked it up the charge was $140. No mention of a fee beforehand. I have expressed my dissatisfaction multiple times and they continue sending friendly notices to solicit my business. They've never acknowledged my disappointment in any way.
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September 2023 by Riley Woolston
First time customer with my 7 year old f150. Jeremy clearly explained the work needed, the cost, and timeline for completion. Bob the tech did great work, and left my truck clean. They have a handy online platform for accepting/declining recommended service options via a texted link, where you can view itemized prices for the work done. This shop will be my new go-to next time I need something done.Services: Air & cabin filter replacement
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September 2023 by Missv Schalk
I took my car in for an oil change & 4 tires. The staff were really friendly & professional. They drove me to work & picked me up at the end of the day. All of the Work was completed as expected & the price they quoted was the price I paid. Very trustworthy! Thanks Ulmer’s!Services: Tires
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September 2023 by Cathy Newman
Quick and helpful service by Eddie and the rest of the Ulmer crew got us back on the road fast! Everyone was super friendly and explained everything so we could understand what happened and what was needed. We now have a new place to take our vehicles for service.Services: Electrical repair
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August 2023 by JohnInKY
Happy with the service, but not the answer! I had a coupon for A/C check/diagnosis. I explained I just wanted to know if my A/C was salvageable, i.e., would it hold a vacuum. They did the service, wouldn't hold a vacuum, as condenser fell down and got a big hole in it. That is the answer I didn't like, but certainly NOT their fault!I asked about another job I had parts to, but they said they DO NOT use customer parts on any jobs. I didn't like that answer either, but understand.....Service: Air conditioning
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August 2023 by Jesse Callahan
It’s never pleasant when you have to spend 1700 bucks on vehicle repairs, but the guys in this shop busted their tails off and they had my 23 year old truck back on the road and completely squared away in less than 48 hours. Couldn’t be happier with the quality and speed of service, they kept me updated throughout and didn’t try to sell me anything that wasn’t absolutely necessary. I’d gladly recommend this shop to anyone in northern Kentucky!
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August 2023 by Hương Đặng
amazing and fast service. got my car fixed here twice and every time i’m pleased. love the courtesy ride back home and pick up! Jeremy was very friendly!
