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November 2023 by Antonio Lopes
If you want to pay a premium price and receive horrible customer service, then Toyota of Somerset is the place for you. They completely wasted our time and gas when we drove up from Bowling Green. After clearly communicating to the salesman multiple times exactly what we are interested in, he called and told us they had two in the store. Nope, they didn't. And even though we drove 3 hours 20 minutes, they did nothing to help us out, never mind make us whole. Don't waste your time and money here.
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November 2023 by Antonio L.
If you want to pay a premium price and receive horrible customer service, then Toyota of Somerset is the place for you. They completely wasted our time and gas when we drove up from Bowling Green. After clearly communicating to the salesman multiple times exactly what we are interested in, he called and told us they had two in the store. Nope, they didn't. And even though we drove 3 hours 20 minutes, they did nothing to help us out, never mind make us whole. Don't waste your time and effort here.
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October 2023 by Craig Allen
The only place to buy a Toyota!!! I just purchased a Toyota Tundra not only was a great purchase the sales person Stacy was awesome. I ask if I could go to lunch while they did the paper work, I came back and signed documents and was on my way. Now that’s customer service
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September 2023 by Goldie Brown
I've got a older Toyota, 2009 venza.Had brakes, wheel bearings, ignition coils, ... I love Toyotas, but this one is rusting apart. Motor mounts replaced. Needs more work.I've spent around 4000.00 in repairs this year. 178000. miles.I do trust Toyota service.They seem honest.
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September 2023 by Monica Jones
Traded in a 22 4runner for a 21 TRD camry. At 1st i thought the car was very beautiful. And it is. And convinced myself to do, what I feel like, is down grading. I thought I wanted something cheaper on gas. I signed all the paper work Tuesday and left. Ive regretted what I've done since.. But I received a call today, about coming up there and having to resign the contract. 2 days later. And I told him. I didn't like the car. I told them why. And asked if I could just get my trade back. All he could say was no. I asked why, and he gave me a lame excuse that they had someone interested in buying it.. I'm very heart broken, because I now am stuck with a car. I don't even care for. My advice is be sure you like it before you buy. Don't do what I did.
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August 2023 by Sharon Cromer
Just bought a 2022 Rav 4. Stacy and Barney was top of the line in customer service. Everything went smoothly. Very knowledgeable on all aspects and answered all questions. Will definitely go back if I ever need another vehicle. Very satisfied customer.
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August 2023 by E Sallee
Stacy was great , very informative and personable , we will definitely buy another vehicle from this location if needed . Everyone was nice and friendly. Loving my new ride , Thank you Stacy we will return when we are ready for another one.
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August 2023 by David Molen
Car dealing has never been a pleasant experience for me in the past, but that certainly wasn’t the case this past week when I went to Toyota of Somerset.First class professionals from the moment I entered the dealership to the time I purchased my 2023 Toyota Tacoma truck.Edwin was my salesperson and was terrific answering all questions and concerns. A genuinely great person, as were the rest of staff and management.HIGHLY recommend going to Toyota of Somerset for your next vehicle purchase. I assure you I’ll be back.Thanks again guys!
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August 2023 by John Bolze
Our experience with Lloyd Johnson was very nice and was like an old family reunion with the family! It was great to see all the guys and gals again as I have known Lloyd and Othel for many years!
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July 2023 by Rich Rams
Worked with Tim Jones on trading my Jeep in for a Tacoma. It was a pleasant experience. Tim will go far in the industry. I wish you and your families well.
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June 2023 by Jonathan Meadows
I just purchased a 2023 Toyota Camry from Toyota of Somerset. I reached out to the dealership and spoke to a salesman, Chase. I knew exactly what car I wanted but it wasn’t in stock at the time. Chase contacted me as soon as it arrived on the lot. The minute I walked in the dealership I felt welcome and appreciated as a customer. Chase was professional, knowledgeable and kind. Barney in finance was great too and very thorough. I absolutely love my car. Thank you guys for such a smooth transaction!
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June 2023 by Larry Conner
Very easy to work with, explained all pricing and features of the vehicle I was interested in. Kept me informed as to timing of the vehicle arriving at the dealership and was fair on the trade in. They made my purchasing experience very easy and stress free.
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June 2023 by Wayne Apgar
First time at dealership , Great Experience. Very professional
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May 2023 by Kellie Pence
I can’t say enough good things about Stacy Dykes. We have had him in the past as a sales person, so we chose Toyota of Somerset, for the 4th time due to his expertise of the product he represents. He is the best plus some! And, in the future should we purchase another Toyota I will be there a 5th time! The transition was effortless and all I had to do is wait on a call that my car was delivered.Great Job Stacy and Toyota of Somerset!!
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May 2023 by Dinah Hall
My new Corolla is my 5th purchase from Toyota of Somerset. Seth was very helpful explaining my car and he has a wonderful personality. All the guys that work there are friends. Thanks Seth and Chris
