-
September 2024 by peyton kenobi
The worst pharmacy ever.
I called to make sure my script was ready for pick up, I was given confirmation it was ready.
I drove to pick it up and the woman working said it wasn't ready and they didn't have anything in process for me at all. She was frankly really rather rude. I asked if they could process it and if I could pick it up the next day. She said yes.
The next day comes around, I go to pick up my script and a different woman says it's not ready and they don't have anything in process for me. She was not nearly as rude, but it's still very frustrating to call and be told your script is ready, then have to go back multiple times just to get it.
I am officially switching to a new pharmacy
-
June 2024 by Kimberly Harris
As someone who works in customer service daily. I have patience more than most. Today my son needed him prescription due to an ear infection. After leaving the urgent care office. I choice Kroger to fill his medicine. That will be my last attempt of EVER using Kroger! Amber at the drive thru has very unprofessional and rude. CVS went over and beyond to help us.
-
April 2024 by Kathy Moles
The pharmacy is very knowledgeable and friendly. Their service is fast.
-
September 2023 by James Long
Easy to access counter, friendly staff
-
January 2023 by Guitars Bloom
I would give them less than one star. They rarely open the drive thru and now they close for lunch regardless of how long you have been waiting in line. They need to shut their pharmacy down altogether if they can’t provide any better customer service than that!!!
-
October 2022 by Billy Cook
No good
-
September 2022 by Danielle Damrell
The past 3 times I've had to have prescription picked up, the wait time is horrible. It wouldn't be so bad if the drive thru was open, but despite being within the correct opening hours (and no where near lunchtime) it's been closed and I had to go in. Which includes holding a toddler for 30+ minutes every time.
-
April 2022 by Jennifer Mitchell
It is ridiculous how long the pharmacy wait time is. Ive stood in line a hr+ just to pick up prescriptions..Always say they are short handed. Hire back the cashiers that lost their jobs after bringing in self checkouts...
-
October 2021 by Janie Musgrove
Fast service
-
October 2021 by Brent Dobbs
Slow but good
-
June 2021 by Brian Carroll
Fill you tank up with plenty of fuel before going to sit in line. Yes I could go inside, but the line is most always just as long. Other than that, staff is always friendly, take the time to talk with you if need be.
-
May 2021 by The Malpica Boys (JC)
So so slow, would definitely recommend going elsewhere to get scripts filled some people sit there in line at the drive thru and will wait for their script to get filled, some people have no respect and are very selfish.
-
May 2021 by Douglas Swanner
I got fully vaccinated here!
-
December 2020 by Lucy Smith
Every month there is an issue. I called was told Rx would be ready at 4. Arrived at 4 was told it wasn’t ready ( long line) I said I was told it would be ready. The attendant said hold on,,,, amazing she had my Rx. I went to get Rx on another day was told didn’t have Rx. I had been at the medicine shop told me they couldn’t fill it because it was ready at Kroger. I have left Kroger pharmacy. Very sad the lack of empathy the workers have for their customers. I have been a Kroger customer for many years in Ohio, transferred Everything to Ky. Painful, frustrating and too much time and energy to deal with. Let me give the shout out to the medicine shop filled my script in 5 minutes. And are going to coordinate my meds so I can make one trip a month for all. Not every other day or week at Kroger. Kroger needs to take time to re-educate and train your staff to put the customers first and do it right and friendly every time.
-
December 2020 by Frances Mccloud
This pharmacy is the worst!! Every time i come to get a prescription they don’t have it or it’s at the other krogers. I will get a text it’s filled and when i get there they say “ oh it’s not ready!” Then they act like im putting them out in some way! That is their job! Anyhow moved all to medicine shop. Good luck with krogers!! They really don’t deserve one star!!