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December 2023 by Ashlea Goostree
This business requires 30 days written notice prior to vacating. I gave 30 days notice and even called to confirm I would not be charged. I was told by Jeremy that I wouldn't be charged for my 2 units. However, I was indeed pinged for 132.00 and 91.00 the next month. I called to get this fixed. They apologized and said they would refund it, but they DID NOT REFUND MY MONEY. I called again after 2 weeks of waiting, got the run-around and was told they would call me back & NOTHING.I would recommend going somewhere else. They are not easy to do business with and they are crooks. They also automatically charge you for their renters insurance, even when you provide documentation of your own. That was an extra 26.00 a month for both units. And they don't ask permission either, they just charge your card. BE CAREFUL!!
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December 2023 by Jim White
Jeremy was very helpful and kind. We would highly recommend them.
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November 2023 by Matt
I'm no stranger to renting storage lockers and I have to say that both Don and Jeremy were by far the most accommodating, helpful, and nicest gentlemen I have ever dealt with in terms of acquiring a storage facility. They both went above and beyond in making sure i was happy. And I've had at least a dozen in the last decade at different companies and in different states. The Simpsonville location is also new and very clean. I was impressed.Thanx guys!!!
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November 2023 by Lori L
Great location
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October 2023 by Larry Fuller
I Found Don and Staff to be excellent!
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September 2023 by Andrew Waldron
Tried to rent a unit here. They have limited office hours, MWF 9-3. Problem is, it's an unmanned location. So there's no way to get the lock they charge you $30 for. 20mins on hold with corporate to figure that out only for the rep to not really have concrete answers.Find someplace else for storage and avoid this place at all cost.F'm.
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August 2023 by J'MICHELLE !
Very clean facility with reasonable rates. Centrally located.
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July 2023 by Niles Downs
Great service and always offering special deals. That Don Wilson is a sharp guy. Called an inquired about needing to make payment on our two units and with our a calculator, Don added up the combined totals w/ Taxes in seconds.
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July 2023 by Justin Ellis
Great place with great rates. Don's the best!
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July 2023 by Amanda Oliver
Friendly staff - great customer service and prices!
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July 2023 by Al Oliver
Great place! Customer service is top notch.
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July 2023 by Michael Jackson
Don was very patient and great help.
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July 2023 by destiny powell
amazing!
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July 2023 by Maddie Knabel
Clean facility!
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June 2023 by Sheree Shannon
Selecting the storage unit was smooth & easy, thanks to the online space estimator. Friendly & efficient customer service to establish rental. Very clean & secure space!??
