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February 2024 by Mukhtar Ahmed
Super fast service with the best customer service ever. They were quick to help me when I needed the most.I recommend everyone to visit this store.
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January 2024 by Scott E.
Yes, it's out in the middle of nowhere, but this mall has a nice selection of stores. If you time it right, you can find some nice deals here. Definitely worth a visit if you're in the area.
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December 2023 by Jeremy Elkins Sr
Never open on time
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November 2023 by Derek Scarbrough
This man is hands down awesome better repair than apple could have done for half the price.. He was patient and listened to ever little detail . I got my phone back and I swear it was better than it was brand new ... come here befor anywhere else ... 100%
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November 2023 by Steve B.
Great place to shop and nice selection and deals. The shoppes were clean and the checkout was easy.
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November 2023 by Lisa M.
Dear Sir: I am writing in reference to an incident that occurred on11-14-2023 at your store in the Shops of the Bluegrass, Simpsonville KY outlet mall. First and foremost, I must say that the young man that helped me with my initial experience and selections was phenomenal. Dylan I believe is his name. I purchased 4 pairs of your crocs shoes as Christmas presents. I was very satisfied at that point. When I left the store, and sat down to send some pictures to my son, to show what I purchased for his wife. The red heart that was supposed to be attached by (2) fasteners, only (1) on shoe. So I took it back to the store. When I walked in the young man, whom I found to be named Elijah. Walked away from me. I was literally the only customer in the store. Then (2) young ladies came in. Where he went to them. I had to repeat myself several times as when I told Elijah that the shoe was damaged, he kept telling me that it was the way it was made. Had both shoes had that issue then I would have have agreed. However it was only the (1). I will admit not my finest hour. I lost my temper. I was being called a lier and being effectively being being told to shut up and get out. I stayed and stated I want someone else to help me. Elijah states he's the manager on duty. And he ithe one I HAVE to deal with. The young man from the back room, came out and did the exchange. So Elijah was misinforming me, AGAIN. Wanted to either refund or exchange the shoes. He kept saying I needed to leave. I just wanted to correct a defective item. Was his issue that I was not backing down, or I am a senior person, or was it I'm a disabled person. Back to finding out Elijah's name, I made the comment I wasn't able to complete a complaint about him as he had his name tag backwards facing himself. Where he put it in my face approximately (1-2) from it. Almost as if he were going to strike me. Which it then would've become a police issue. Your staff can review any security tapes they may have. I never lifted my hands at him. I did make the comment as I was ready to leave, "I hope no one poison's you over Thanksgiving, as I am sure that someone wants to". Again not my finest hour.
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September 2023 by Mohammed Aqueel
Professional people I can rely on them very professional they under promise and over deliver always .
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July 2023 by Amy Ingram
Brought my phone in to fix the glass and I got the protective tempered glass at the same time. There was a little bubble at the edge and a little give to the screen so I came back the next day and they took care of it all with no questions. Great service!
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April 2023 by Joseph G.
The outlet Shoppes of the bluegrass is a nice outdoor outlet mall located in simpsonville Kentucky. Being the only outlet mall remotely close to major city Louisville this is a popular shopping destination. It has all the traditional and classic shops and stores that most outlet malls and malls in general have. The exterior facade and decor while browsing through the outlet mall is very nice. Lots of the cool gallopalooza public art horses are spread though out the exterior and they have a few coin machine rides for the little ones. The outlet mall also Boasts a large and spacious indoor food court area that features an awesome play area for the younger kids. Overall a very nice and much needed outlet mall for this geographical area of Kentucky. A huge amount of shopping options that is fit for all styles and ages.
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February 2023 by Iesha Renee
Quick & efficient shop to fix your cracked iPhone!
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February 2023 by The Rutans
Super fast service! Had a small crack at the top of my screen over the camera. Guy said give me 45 mins and it was probably done in 30. Screen looks good and brand new and I’ve had no issues so far. Also a 7 day warranty (doesn’t cover if the screen breaks) but I think that’s a good deal and I checked around all over places were the same price but they needed a couple days to complete
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February 2022 by Cami Shields
Got my iPhone screen replaced today and within an hour I have an app that is burned into my screen. My keyboard is also not responding well making it very hard to type. Paid $160 for a faulty screen that makes my phone not useable.
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February 2022 by Syed Mohi
Great place for quick fixes and accessories at good prices. Had my phone cracked and got fixed in 2 hours for cheap price, the guy at the service store was very helpful and friendly.
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February 2021 by Haley Starks
I bought a pair of AirPods and they were fake! Wouldn’t connect to my phone. Kept blinking blue and red lights and real ones don’t do that. Also, didn’t have a serial number like the real ones. DO NOT BUY AIRPODS FROM THERE! (Certain phone cases on the other hand are good)
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February 2021 by Andrea Taylor
Very impressed. Took 40 minutes and $80 to fix my cracked IPhone screen. Also, great customer service.
