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July 2024 by Melissa Chavez
Excellent customer service with very kind and professional staff.
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May 2024 by Hunterplays
Tried all day Friday to get someone to answer the phone. Finally had to have their main customer service call the branch. Today is Saturday and I get the same thing so I called the main branch and they told me that the branches don’t necessarily answer their phones on Saturday. If that’s the case, what was the excuse for yesterday?
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April 2024 by Paul Thompson (TrailRunnerLife)
Terrible customer service. Don't expect a thank you, a goodbye, or a smile. Worst WesBanco branch I've visited.
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December 2023 by Ross Brown
Very friendly staff. He saved me an overdraft fee.
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May 2023 by Mitchell Cox
Great staff. Great service
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October 2022 by Crystal Johns
Way under staffed. The employees are friendly and work very hard to accommodate but more staff available to help customers is needed. My husband is considering switching our stuff to another bank even if it means driving a little further.
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November 2021 by Crystal Coomer
Way under staffed. The employees are friendly and work very hard to accommodate but more staff available to help customers is needed. My husband is considering switching our stuff to another bank even if it means driving a little further.
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October 2021 by Tim Barns
Need more tellers. First federal had a lot more.
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August 2021 by LEE Gallagher
Called 6 banks can't get through cant access the app can't set up phone cause can't speak to real humans that's dirty im done with this bank,the app was fine now its unreal
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September 2020 by Mark Weddle
Very friendly and professional
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July 2019 by Lola Whiteside-Bevars
The bankers are very friendly and quick , Also they show you kindness whether someone is rude to them or not !! I've never had a problem with them and I've been banking with them for about 15 years now! Thank you all for your help and kindness & especially patience ! Ty again
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April 2019 by Lola Bevars
The bankers are very friendly and quick , Also they show you kindness whether someone is rude to them or not !! I've never had a problem with them and I've been banking with them for about 15 years now! Thank you all for your help and kindness & especially patience ! Ty again
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August 2018 by Danny Stinnett
Great bank friendly people always nice an my account is rite on the penny ,never a problem