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December 2023 by Malachi Juenger
The manager Noah was amazing he trained his guys right they helped me every step of the way without hiccups and without worry it was fast very simple and they have amazing service and are super kind love this location
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November 2023 by Cayden Dunbar
Honestly I never leave reviews, and I am making this as I sit in the Verizon store. This place is horrible. I don’t know “Noah’s” job title but he needs to be fired immediately. His attitude towards the two new people that just got trained is astonishing, he’s running around cussing, complaining, groaning, etc. I placed an order for my new phone at 1:00 and the app stated it was ready for pick up. I have been here since 3:00 it is currently 4:21. I just had to cancel my order and place a new one because they rang up my information under another customers name. Now I have to get a different color phone, and go through the ordering process again with them. You need to hire your staff and train them FULLY before putting them on the floor. Noah is running around to each customer because the new trained staff do not know what they’re doing at all. The picture attached is Noah.
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July 2023 by Bonnie Ernst
She just directed me to customer service and I got everything fixed. Verizon is awesome!
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February 2023 by Kristie Walls
I really Appreciated Amanda's help even though she wasn't getting a sale from it - great service!
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February 2023 by Lex Wilbert
Amanda and Katie were wonderful to work with!
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February 2023 by Ju Ju
The Best Manager in town.. Amanda will get you all the way together! Her deals are amazing and affordable.Update.. came in for a new phone and Amanda took great care of me! I’m and out! Simple process!
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February 2023 by Dale Wilson
Hope you don't go there with a phone problem. The 2 girls working yesterday just dismissed me issue and want to get back to playing. Wouldn't even look at my account.
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February 2023 by cecilia correll
Amanda was extremely helpful and knowledgeable.
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February 2023 by Joe Johnson
Good service,. Friendly people, Willing to help you. They answered all my questions.
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February 2023 by William Meredith
Great service!!!
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February 2023 by William Dixon
Amanda was super helpful and helped me out with everything.
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February 2023 by Shane Pease
This location is Honestly the reason why I switched to Verizon the professionalism and caring was next level. Amanda went above and beyond what she was required making sure I had a phone for the next morning as I am an over the road truck driver and would have been unable to work the next day without one.
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February 2023 by Paula Harbin
I have been at this location several times for different reasons. Each time I received excellent service.Also not a busy store so service is not only excellent but quick!
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February 2023 by Robin Bush
Amanda gave great customer service. I highly recommend the Shepherdsville Version Store.
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February 2023 by nick
Always helpful and knowledgeable
