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January 2024 by Neww Mann
Jessica is so awesome and very helpful!! Kailey was a big help also! The ladies spoke on the phone with my regular shop back in Florida and was able to get my juice the way I needed it!! Service here is waaaay above expectation
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November 2023 by Brandy M.
I have been in a few times and the female manager, is very rude to customers and employees. She yells from her chair, and in my opinion isn't a good manager for this store. I won't do business in a place that doesn't respect their customers or employees
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June 2023 by John Bauman
Amazing customer service!
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June 2023 by lifeforceteam
Very knowledgeable, and pleasant staff ,very helpful
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May 2023 by Austin Hunborg
Was told by Christian to come in for an exchange of juice because they gave me the wrong one. Was then informed that I was confrontational and they would not sell me another vape juice simply for pointing out that there employee told me to come swap it.Spoke with manager, issue resolved.
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April 2023 by Ken Baker
This place has just about anything you want
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April 2023 by Jocelyn Goldring
The worker was very informative, sweet and very good at her job. I bought a Mr fog and I love it.
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March 2023 by Laura Denney
This used to be the only vape shop I would go to, prices and options decent. What kept me coming back was the staffs kindness and helpfulness. Today that was not the case, I needed to use the restroom really bad! I stopped here first because I knew they have a bathroom, but today the girl said it was out of order and I would have to go somewhere else. The tone she used and look she gave me was enough for me to turn around and walk out. I won't be coming back. As I said, the product offered and prices are not what kept me coming back. So not offering the working bathroom just lost them a loyal customer.
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March 2023 by John Thoumaly
Staff is knowledgeable and help me choose since it's been a while since I've been into a vape shop. No issues and was patient with me in helping me select the correct product. Well organized shop ?
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January 2023 by Ross Kent Shewmaker
Not a bad experience but the staff seemed as if the were not excited to show me a new device and they did not have the device that I wanted to replace.
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January 2023 by TheRealBwooty
Been calling the Shepherdsville store since about 3:30pm (it’s now 7:24pm) and still haven’t been able to get ahold of someone.
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January 2023 by Thomas Robb
They've got what you need if you like to vape. Good peoples.
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January 2023 by Curtis Johnson
Nice selection and the only place I go for salt nic
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January 2023 by mr Shrp
Friendly staff every time at this location.
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January 2023 by Andi o
I went here because I was in mt Washington and these were the rudest people. I was so mad when I left and the girl in there said she was the manager like she was better than me. The guy that was in there has to be mentally slow because I asked a question and he was just plain out of pocket with his answer. Missed my Louisville location.