Pilot Travel Center in Shepherdsville, KY, offers a convenient stop for travelers and truck drivers alike. Part of the larger Pilot Flying J network with over 750 locations across the U.S. and Canada, this center provides friendly service, clean restrooms, and a variety of amenities to meet on-the-road needs. Fuel options include gas, diesel, and DEF, with high-speed pumps for quick refueling. The station also features Wi-Fi, overnight parking, showers, and EV charging stations, making it suitable for long trips. Visitors can enjoy fresh food, snacks, drinks, and the best coffee on the interstate. The store staff are friendly and helpful, with employees going the extra mile to assist customers. However, the lot can be small and challenging to navigate, especially for trucks and those unfamiliar with backing up. Parking can also be difficult, as reserved spots are not clearly marked and often unavailable, causing some inconvenience. Despite these issues, the location is well-maintained and offers fast food options nearby, including Waffle House. Overall, Pilot Shepherdsville provides many essential services for travelers, with friendly staff and a clean environment.
During construction they have porta potties outside that are full and a sink with no water. Avoid going here cuz a service is not good
August 2025
Store clean, even restroom! Friendly atmosphere except the parking lot is horrendous! I'm surprised nobody hit anybody with their vehicles. When your Store gets upgraded, the parking needs to be considered.
August 2025
Store and staff are convenient and friendly. But the pumps and parking lot are constricted and small (on the car side). Not an easy in and out.