9AM - 5PM
815 John Harper Hwy #5, Shepherdsville“I have tried several times in the last several years to check out State Farm insurance for my auto insurance needs. They solicit me by mail on a regular basis.My most recent attempt at doing business with SF was when i traveled 13 miles to go purchase a policy in person at the Shepherdsville Ky office, money in hand, on a week day mid morning. Door locked, office dark.Another example of lack of customer service was several months ago when I called the number on the advertisement THEY SENT ME in the mail and got a generic message saying that all agents were busy helping other customers.I have finally given up trying to do business with SF. I have many more convenient and accessible choices. I make an effort to do business with local representatives of companies in my area but I don't have the time or the patience to beg them to take my money.”
9AM - 5:30PM
544 Conestoga Pkwy ste 14, Shepherdsville“Been with Steve Bell for years. They always treat me with respect and are available whenever I need them. They answer my questions quickly and directly and with a tone that suggests they want to help and care about my experience with them. I'll be a customer with them as long as they're around! Thanks you everyone at Steve Bell State Farm!”
“Ryan went abovr and beyond for a client that needed a tow. Was having issues with a third party whose roadside wasn't cooperative. I highly suggest. HIGHLY RECOMMENDED”