Victra is a Verizon Authorized Retailer located in Shelbyville, KY, dedicated to providing an excellent experience for its guests. Customers appreciate the welcoming atmosphere and the helpfulness of the staff. Many reviews highlight the knowledge and friendliness of the store consultants, who focus on finding the best products at the best prices without overselling. Employees like Derek and Joe are noted for their patience and support during lengthy processes, such as data transfers and set-ups. One customer praised John for his personable nature and quick service, despite being the only employee on duty at the time. In contrast, another local Verizon store in Bardstown received negative feedback for its rude service and lack of attention. Overall, Victra in Shelbyville is recognized for its great customer service and friendly team, making it a favorable choice for wireless needs.
Great service, Quick service,Knowledgeable I left very pleased in what I would call record time
April 2024
Deric was so helpful, as soon as walked into your Verizon store Deric and Johnathon made me feel welcomed and comfortable. I myself not being technically savey. But with professionalism and patience was able to walk out with more knowledge then I entered with. Very pleased and thankful Verizon..
April 2024
So welcoming and just really helpful. I appreciate a worker that is not over selling but trying to get you the best product at the best price! The guys rocked in there!
