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February 2024 by Katie D
The UPS in Shelbyville usually has minimum wait time and knowledgeable associates.
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January 2024 by A Puckett
Bo didn't smile one time or say anything during the transaction and snatched my items as I handed them to him...overall not a good experience...if you aren't going to be friendly you should not be in a customer service job!!!!
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January 2024 by Daniel A.
I accidentally left my computer at a customer job site. it would've been a five hour round-trip in the car to retrieve it. I called the UPS store and inquired about shipping it back to me and Renèe. The guy on the phone was nice and offered to go pick it up at my customer job site and get it shipped out same day. Remarkable customer service.
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December 2023 by Marybeth B.
Best UPS store, hands-down. Courteous and professional staff, efficient service, my family will not go anywhere else. Thank you for getting it right!
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September 2023 by Veda Briscoe
I am waiting on work equipment to be delivered. I get a ring notification that someone is on my porch. Within a min, I am downstairs to open the door. I see a note on my door telling me to pick the package up at the store. I checked my ring cam and the delivery person never rang my doorbell. He is writing a note and posted it on my door and left. I don't generally have any issues with UPS. It is just an unnecessary inconvenience now.
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July 2023 by Michael T.
The best UPS Store, period! Everyone is so nice and helpful!!! Well done! Please keep up the good work! I truly appreciate your help! To God be the glory!
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July 2023 by Dee Williams
Personnel are always polite, most are very friendly, and service is always prompt.
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November 2022 by Chris Turner
Great store great customer service if there are any issues Renee will do her best to take care of her customers i shipped something and she took care of me. Im very happy.
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October 2022 by Jennifer B.
We needed a notary for my father. We took him to the UPS store. They were so very kind and helpful. He was using a walker and they brought him a chair to make him more comfortable. Fantastic staff. We had several documents notorized and we were pleasantly shocked at the low price when we went to pay. I highly recommend the UPS store for notarizing anything.
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April 2022 by Jennifer Boyer
We needed a notary for my father. We took him to the UPS store. They were so very kind and helpful. He was using a walker and they brought him a chair to make him more comfortable. Fantastic staff. We had several documents notorized and we were pleasantly shocked at the low price when we went to pay. I highly recommend the UPS store for notarizing anything.
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March 2022 by Timothy Babb
Great owner that cares for her customers. Her and staff greet by name. Nice group of people for a small town.
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February 2022 by Bud HEYSER
We had a very satisfying and professional experience working with Jordan shipping artwork internationally. She took the time to work through all the options and get us the best price possible. She deserves a raise!
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January 2022 by Charlotte Summitt
So glad this store exists. Employees are always full of energy and helpful. Grateful for the option of printing a shipping label for me. Will always use this store for my shipping needs.
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November 2021 by d ville benny
Called to ask a number of questions about shipping two packages. The young girl that answered kept referring my questions to another person. I asked to speak with that person named Zack I asked him if he was the manager he said they “were all managers.” Because they don’t have one. I asked him a number of questions and he gave unconfirmed answers.He said they have been in business for 22. I asked him how old he was as he was talking to me like an immature juvenile. He told me and I quite “‘stop wasting his time if I wasn’t going to be a bring them in. “In past few years I’ve used this store with mixed results, but this one takes the cake for unprofessional service.
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July 2021 by Dennis Horn
So convenient to have this shop nearby. Staff have always been attentive and helpful.