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September 2023 by Tabitha Prater
I can't rave enough about this business!!! After I hit a large price of a blown out semi tire on 64 doing $3-4000 of damage he got my crv back and better than ever. He delt with an infuriating insurance company, and told me flat out that he would not put those cheap after market parts on my car. He was very up front about everything (good bad and the ugly), and he and Lilly are an asset to Shelby County and surrounding areas. Good job guys!! If I seem y'all's expertise ever again (even though I pray I don't?) you will be my go to.Service: Body & Trim
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July 2023 by Kelly Busick
Richie and Lily and the whole team at PR are very professional and will take good care of you and your vehicle. They are extremely responsive and give honest communication about what to expect concerning cost, repair time, etc. Their team had my car finished sooner than expected. I would not take my car anywhere else.
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June 2023 by Clint Hildebran
These guys are awesome!!! I had some body work done a few years ago with these guys and noticed later that I had some molding coming lose on the roof of my car. I stopped by last week to see how much it would cost me to get it fixed and the guy took five minutes and fixed it and charged me nothing. They did an awesome job fixing my car!!! I highly recommend these guys to anyone needing their automobile repaired. They do excellent body work!!!
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February 2023 by Kevin Horvay
Hard to say loved it to a collision center, but staff was nice and they have their own tow truck service.
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February 2023 by Sam Nethery
Living in a rural area has not been friendly to me over the years after having numerous accidents with deer. When I got in contact with my insurance company, they asked me who I wanted to fix my vehicle, and I didn’t hesitate to say Pure Reflection. Took almost 3 months to get my vehicle in to get fixed but I see that as a good thing because if the wait was that long, they must be good. My expectations were met and my vehicle came out looking good as new. Lord forbid if anything happens again, I will be back! I would give 6 stars if possible! Thank you Pure Reflection!Service: Body & Trim
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September 2022 by Juan Valdez
When I use pure Reflections it was the best richie and his family really took care of me there was no hassle there was no miscommunication everything was spot on the best service in town maybe the world love you guys
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June 2022 by Kevin Dowdy
The owner is a really nice guy and they do great work. I had a big rock Hit the hood on my new Supra brand new car also. They fixed a few scratches on another and then my truck got t-boned on drivers side other than taking 4months for parts they did an awesome Job. Very responsive I will go back any time I need paint and body work.
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June 2022 by Linda Mahone
Excellent customer service! Repairs done with care and experience.
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April 2022 by Jeremy Haydon
Our niece decided to draw rainbows using a rock on our 3 day old black Tahoe. The pure reflection team came through with a miracle. The body work they did made it look good as new! Great price, friendly and fast service. Love the family atmosphere! Will be a lifelong customer!Service: Body & Trim
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April 2022 by Beni Ivette Lopez
Loved working with Richie and Lily. The owners were extremely professionals and attentive. They kept me updated about the progress of the work. Lily exceeded my expectations. She kept track of my rental due dates making sure both the rental company and myself stayed informed about the necessary contract extensions while my car was getting fixedServices: Painting
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January 2022 by Barbara Perkins
I have not had the body work done yet. But Scott just came and towed my car to Pure Reflection Body Shop. Lilly called me and said he would call me when he was on his way. And he did. Picked up my car and even cleaned the garage floor where all the fluid had leaked out. I have no doubt the work on my car will be just as professional. Ritchie called me last week after my accident and said he had spoken to my insurance company and he was going to take care of me and my car. After a car accident, you're already shook up and his call sure put my mind at ease! Great company!
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August 2021 by Mark Sipe
Richie and his staff did an amazing job after we had an accident with our brand new Ford F350. Professional, handled all the details with the insurance company and truck came out looking good as new. Would not hesitate to recommend or take my business here again. Thanks Richie!Service: Body & Trim
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July 2021 by Anne Czerwonka
Wonderful, friendly people. Excellent work and fantastic communication.
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May 2021 by Joyce Owens
We have used them 3 or 4 times. They do excellent work. Very friendly people.
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April 2021 by Macey Redmon
Richie the new owner is very helpful! He kept me updated and handled all the insurance and made the whole thing easy as well as helping with other things such as where the best place to get a rental. Was very informative and kept me updated throughout and got back to me quickly with any questions and they got the job done much quicker than I thought which was amazing!Service: Body & Trim
