Welcome to O'Brien Ford of Shelbyville! This Ford dealership is praised for its knowledgeable, experienced, and customer-focused staff. Customers highlight the simple and efficient car-buying process, as well as the friendly, helpful, and accommodating service they receive. The salespeople, like Jorge Pantoja and Scott Stoval, are described as straightforward, respectable, and willing to go the extra mile to assist buyers. The service department is also highly recommended, with fast service and a comfortable waiting area. Overall, customers consistently report positive experiences and recommend O'Brien Ford of Shelbyville for both vehicle sales and service.
When in today for an oil change and tire rotation. I have never been to this dealership before. 1 hour later I was out the door! Great service. Thank you
October 2025
Jorge Pantoja was accommodating and patient. The process was simple and efficient. Don’t believe we’ve had a better car shopping and buying experience. Highly recommend O’Brien Ford.
September 2025
Scott was super easy to deal with. Not pushy and very polite and knowledgeable. Made my car buying experience great
