Chase Bank offers services for checking, savings, mobile banking, and more, with deposit products provided by JPMorgan Chase Bank, N.A. Customers generally find the online services easy to use and appreciate the friendly and knowledgeable staff at their local branches. The Shelbyville branch, in particular, is praised for its helpfulness. Customers with auto loans and checking accounts report positive experiences, noting good communication and support from staff. However, some mention that communication can be a weakness, especially when trying to get information or assistance. Savings account interest rates are considered very low, prompting some customers to look for better options elsewhere. Overall, Chase is seen as a convenient option for banking needs, with friendly service and good online tools.
Anybody that tries are best and keeps the doors open for you after business hours sacrificing their personal time is a hero in my books. We love Amber and her team thank you. They’re all wonderful people. The customers need to be more grateful you know who you are
March 2026
Every time I have been there they have been helpful! Amber has been the absolute best in my experience with them!
July 2023
The Chase Branch in Shelbyville is the most friendly and knowledgeable branch I have ever been too. Hillview, others in Jefferson county not so much - thank you Amber for your support and time!!
