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September 2024 by Angela Jones
Fast friendly and efficient service. Thank you guys!
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August 2024 by jan liebegott
Wonderful job! I came off the interstate with a weird noise coming from the rear of my truck, they assessed and fixed the issue and I couldn't be any happier with their service! Highly recommend!
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May 2024 by Richard Fowler
Revised review 5/16/2024:
I’ve had my Taurus in for several different issues. They did excellent work in 2022-2023 but things have turned toward Breach of Contract, Fraud, and Theft.
In my most recent contact to have my transmission replaced, it’s been there over six months and every time I went to check on progress, they had done nothing. In April 2024 they said they couldn’t fix it because they needed a deposit to purchase the transmission. I gave them $700 in April, but still no transmission was bought with my deposit.
Now they won’t refund my deposit or even give me my car back to take it elsewhere for repairs.
After six months with no cooperation, they’ve essentially stolen my car.
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May 2024 by Amanda Howard
One cluttered mess.
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April 2024 by Kate Pete
It was a great place to get in quick on the positive side but just wait around for 2 hours have 1 out of 2 tires put on a dirt bike that 1 just so happened to be put on backward. They didn’t have the courtesy of calling to inform that only one tire was able to be put on (which was not done correctly just like their customer service).
Called to speak with management but apparently ain’t nobody got time for that.
It felt like losing brain cells talking to these people and trying to get them to make it right.
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February 2024 by Jennifer Hoskins
Wonderful people were a great help with getting our big truck moved
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November 2023 by Tony Gass
Stay away from this place.These people are the biggest liars on Earth. They lie so much. They forget what they lied about. Trust me when I tell you. Stay away.
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November 2023 by Jaclyn Zalewski
Do NOT go here for anything ! Left my vehicle with them so they could do a consignment sale for me as we moved out of state and it needed work done to it. They were not only supposed to fix it so I could get full asking price they were also supposed to PAY ME ONCE THE VEHICLE SOLD .They called me a few days after someone had wanted to purchase . (I had the title in my possession, they said in order for them to sell it they needed the title (obviously) so within 4 days they had the title . The person purchasing the vehicle was going to return once they had the title October 3rd I called to make sure every thing went well and there title had been received , they informed me it had and the buyer was going to be in that Thursday . October 5th he came to buy the vehicle . Leaving them with their cut and mine . October 6th I called to make sure everything went smooth and Debbie had informed me that she would be mailing the check Monday . Monday October 9th the post office was closed (holiday ) . I called Tuesday October 10th to make sure she in fact mailed the check . Was informed the check had been mailed and I should be expecting it within in the next few days . October 13th still no check . I spoke with Debbie and was told the check had to come from “the boondocks of Kentucky , to Pennsylvania and it would take more than 4 days “ when I asked for proof of mailing I was told there was no proof and that I didn’t ask for a receipt .October 16th I called again , to avail only to be told the check was definitely mailed . I was given a check number and asked her to confirm the address she had supposedly mailed the check to . I called the post office in “the boondocks of Ky” and asked about how long it would take for regular mail to come from Scottsville to Pa . Was told 4 days 5 max.Today October 20th I still have not received my payment . And conveniently Debbie is out of the office until Monday . No one else can help me because it is strictly a “Debbie question “Be aware ! They’re crooks ! They sold my vehicle , had no intention of paying me , and now I’m out a vehicle and the money for it !
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October 2023 by David O.
Will keep your vehicle and deposit... nothing the city will do to help you. "A Conflict of interest" so Warren county is the only one that will listen. Kept a $500.00 deposit and the vehicle I own! Time to Vote!
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September 2023 by Nicholas King
They can't put air in a tire
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May 2023 by Whitney Alexandra Dayne Caudill
They over charged us for our uhaul, they parked the uhaul on a grassy Sloap where it was almost impossible to pull out and almost got stuck in the ditch. The uhaul was not properly looked over, had the wrong gas amount, no contract left in the uhaul like said, the gas was a quarter tank lower than they said so we wrote the correct gas level, filled it up to that level, wrote the mileage on a piece of paper and stuck it in the box with the key drop off, they still charged us extra for this, we where under the mileage originally estimated and again charged extra. Nice people, but they do not take care of their vehicles and do not report correct information thus overcharging customers. Be aware if you decide to use this uhaul destination.
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May 2023 by Brandon Tibbs
Poor service! I wish I could add a picture you could stick a softball through the side of the block of the engine they rebuilt for me.
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January 2023 by deborah webster
We recently moved here and Trent's was recommended to us by neighbors. They are very friendly and give no nonsense advice and service.
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December 2022 by Patricia Mae Taylor
They gave me a great price on the tires I needed and had them on in my car out the door and short time. Couldn't have been more pleased.
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November 2022 by Ryan Poston
If I could give lower stars I would. They treated me like I was in the wrong when the dented my bumper and now my truck doesn’t run. It was when I dropped it. Just needed the brakes worked on now something is wrong with the comp… I think they’re just out to screw people over. I’ve been trying to get a hold of the boss of the store for days now and have had no response at all. Nothing. They made my wife cry and tried to get aggressive with her.