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February 2024 by Debbie Jolicoeur
They are good people working there and cheap
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February 2024 by Misty Porter
Friendly staff and very helpful. Best around
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January 2024 by Angela Fountain
I have a 12 year old, 20lb Jack Russell, that has been seen at this vet for over a year. I usually have a great experience, and everyone is very friendly. I am writing this review with a frustrated, and sad heart. My dog was has allergies, and we have been getting apoquel for him from Dr. Ellie. However, the vets office gave us Meloxicam 7.5 for a pitbull, instead of apoquel 3.5. I didn't notice this mistake until 6 pills later. I called the vets office and told them what had happened. They asked me to bring my dog in for a chemistry panel to check his kidney function, I was under the impression this was a curtesy visit. When checking out I was charged for the labs. I said "no offense, but I won't be paying that." I was then placed back in a room with Dr. Ellie who came in and confronted me about the bill. She stated that this was not 100% the offices fault and that they didn't charge me for the office visit, just the labs. I understand that mistakes can be made, and I also had a responsibility in this as well, and stated that. Dr. Ellie proceeded to tell me again, that this was not 100% the vets fault, and that I've had the pills for 2 months, and they are different shape. I proceeded to tell her that I would take the responsibility, and pay for the bill, but that I would not be returning to their office. It was then, at that point, that she wanted to wave the cost. I didn't allow that, I paid the bill, and left. I am upset, and I do not feel that this was handled in an appropriate manner. Hope this review sheds some light on how they do not take responsibility for their mistakes, and are not apologetic whatsoever. My 12 year old, 20lb Jack Russell could have had kidney failure due to taking a high dose of Meloxicam that was supposed to be for a pitbull. I am thankful that they saw him, and did do labs, and that he is okay. But I will not be back.
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January 2024 by Terry F
Have used them for a couple of years. All of the staff are very caring about my pets. Great service.
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January 2024 by russ hall
Great staff. Friendly and knowledgeable
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December 2023 by Melinda Mericle
Excellent care for our two senior dogs!
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December 2023 by Ronnie Robinson
They are the best. They really seem to care about you and your pets.
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November 2023 by Andrea Carver
My sweet dog had to have surgery to repair the bones in her front leg after they were broken. I was beyond distraught and stressed over her being at the vets for several days, but they were amazing. They listened when I told them she got cold easy and provided her with extra blankets and a warming kennel, didn't mind when I told them we weighed out her food everyday, and had no problem providing daily updates.My girl came home ultimately no worse for wear, and happy as could be despite having had surgery. She was sent home with more than adequate pain management, and they called to check in on her multiple times.They gave us an estimate, and stayed well within the range. Which was incredibly helpful given the circumstances.
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October 2023 by Andrew B.
Dr Ellie is Awesome. If you can see her. We have temporarily changed Vet clinics because we cannot seem to. Not saying other Vets are not capable, but we followed Dr Ellie When she opened her own clinic and have Faith and Confidence in her. Not in someone who we don't know.
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October 2023 by Sam & Chris Beeney
Nashville Road Animal Hospital is mostly great. We normally have no issues.
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September 2023 by Teresa Oliver
Friendly, caring people. Compassionate care of your pets. Reasonable rates.
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August 2023 by Len Schwalm
We had to say goodbye to a family member. The doctor and staff were sensitive and caring. It was the best place to have to make a difficult decision. They said we could stay as long as we wanted and offered their best. Thank you.
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June 2023 by Dana Moon
I had taken my yorkshire terrier, LuLu to her vet in Robertson County, TN 3 times for the same diagnosis for constant drooling and hacking. She had all labs and xrays done. I feel blessed that I finally went to Nashville Road Animal Hospital and Dr. Emily removed 15 inches of string around her tongue. I will definitely take LuLu there from now on even if it is further. I would highly recommend this clinic for any of your vet needs. Very caring staff from my first phone call!
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June 2023 by April Shelton
The staff are very friendly, polite and it is obvious they love our fur babies! I didn't have an appointment they worked me in and actually listened to my concerns!
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June 2023 by Amber Webb
The staff is very helpful and always polite! They take great care of all 5 of our fur babies.
