-
December 2023 by Jody Ann
They are closed too much. ATM doesn’t work half the time. The staff is not that friendly.
-
January 2023 by A P
This is such a great bank, I’ve been a member for 20 years, it’s a good experience everyone, Ive never had a bad transaction or expected, they seem committed and like helping their members I strongly suggest to bank here
-
October 2022 by Google user
Good luck if someone steals your checks and causes an overdraft. They won't give copies to try and figure it out and if you pay the fees till the problem is fixed they will hold any checks you deposit for the maximum time they can. Better banks out there and good luck if you have to deal with Alan Parrott!
-
June 2022 by Help Me
Good luck if someone steals your checks and causes an overdraft. They won't give copies to try and figure it out and if you pay the fees till the problem is fixed they will hold any checks you deposit for the maximum time they can. Better banks out there and good luck if you have to deal with Alan Parrott!
-
June 2022 by Avery Ray
Great service!! I have been dealing with this crew for over a decade and I will never do my banking, finances anywhere else. Truly one of the only banks left that gives you the down town to earth, small town feel. I advise anyone in the area to open an account today!!
-
May 2022 by Cooper Chadwick N Heather
Very poor service! My husband had Covid and they were the most inconsiderate jerks! They continues to take out of a bank acct when told not to even signed papers so therefore it was fraud and due to having to return payment to our bank they tried to get an extra payment out of us. They don’t care about their customers that’s very clear! Trying to scam us by saying we was behind when we wasn’t! Threatening to come get my vehicle or I needed to bring it to them then o hear ah well we r sorry we made a mistake but mistakes go on credit reports! I will never do business with these ppl ever again! Alan perrot is a total j*** and needs fired cause his behavior towards us!
-
November 2021 by Tyler Reliford
Worst most rude ppl I’ve ever delt with and can’t even complain because the staff will not let you haha cannonsburg is the worst it’s almost like most of them hate their job and dealing with public. Been a member for 20 years but you wouldn’t know it.
-
August 2021 by Traci Faulks-Hernandez
Michelle went WAY OUT of her way for me today. I greatly appreciate it and all the help in getting me my new Jeep. Also another huge shoutout to Tina and her help in getting me into a new John Deere! Your customer service is beyond 5 star! Thank you so much!
-
July 2021 by Laura York Butler
it seems like they hold transactions for a few days, so they can collect overdraft fees
-
September 2020 by Cade Cyrus
Best Credit Union around! I’ve banked here since I was 15 years old. Everyone is always nice and helpful. Michelle Hagley has always went above and beyond when helping me.
-
August 2020 by Levi Runyon
Hands down the best credit union. They’re so helpful at assisting all of your banking needs while making it easy. I highly recommend them!
-
December 2019 by C.T. Black
Very convenient location for my banking. I'm able to get some errands done in one spot when visiting my doctors.
-
December 2019 by Naomi Jones
Best location there is. Short lines & helpful employees. Trevor can help with any questions you have!
-
December 2019 by Mel Hagley
Members Choice Credit Union in Russell Ky. is the BEST!! Everyone is so friendly and ready to assist you. Michelle Hagley is an AWESOME teller!
-
December 2019 by Hannah Castle
I love visiting the Russell branch and getting greeted by the friendly Michelle Hagley! She is always very helpful and makes sure my experience is great
