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September 2023 by shawn martinez
Been in Kentucky for some months and by far this is the best motel I’ve stayed in very friendly people working their very clean and everything is in walking distance I recommend this motel to
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June 2023 by Janet Reed
Dirty and nasty checked in at 2am paid $90. Woke up to yuck. Asked for a reduced night and was turned down.Noteworthy details: Stay away from this place.
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March 2023 by Richard B.
well let me start off with they show you on their website that it has been remodeled ...it's not reminds me of a pay by the hour hotel if you know what I mean but if you want to find a place to take a hooker for a couple hours lol but definitely not a place to take your kid nasty stinky dirty sheets
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March 2023 by jeanne hubbard
The nastiest motel I have I have ever stayed in floors were so nasty had to put towels down to walk on them bathtub stopped up and would not drain very rude employees I called on Thursday morning to ask for room to be cleaned and tub fixed when I came in at end of day nothing had been done bed bugs also Please don't ever stay here
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March 2023 by Jessie Tipton
If I could give less then 1 star I would. Got to the hotel to check in was checking into 1 room had some one else in it then went back was given a second room some one was also in it. Then when I went back they decided that they had refunded me witch they had not. I was then told I could pay for another room or drive 5 hours home. They will be hearing from my laywer.
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March 2023 by Tommy Johnson
If this hotel has your credit card number check your account everyday because THEY WILL charge you for nights you didn’t stay. Be aware and careful with this hotel. It’s best to just stay away.
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March 2023 by M Reinkem
Wow…we looked at the hotel and compared it to others in the area. Decided on this hotel. Got there and were greeted with a sign that says no refunds after 15 minutes which automatically worried me. Got the check in completed and rushed to check room rather than go to dinner first. So thankful we did!The room rate was a LOT more than quoted on phone a half hour earlier and we were quoted a number that included taxes and fees.The room was gross. Water stains on walls and ceiling, beds literally were not made. Sheets were haphazard and a cover thrown over them. No tucking and no neater than a 5 yr old would do. The covers were the 80s style vs what is on site. The room smelled musty and the floor had debris on it. Mold in toilet and bathtub was rusted slightly. Just a hard no.Returned to front desk and asked for a refund. She asked why and I tried hard to be nice about it by simply saying the pictures do not match the room at all. She then said she had no control over the pictures and was really defensive. Tried to tell me that kind of room would be a lot more and they don’t even have one like that. I insisted I needed a refund. She got downright hateful and tore up the receipt very dramatic and told me not to come back.We had planned to host a wedding party there for this fall, for everyone coming in from out of state. We’ll be renting those stays elsewhere now.
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March 2023 by Justin Kashmir
This place is disgusting! Not even an attempt was made to clean the room. Crumbs, dirt and some other sticky substance all over the floors and tables. Outlets missing faceplates. Burns in the bedding which was also obviously unwashed as there was dirt and hair on the sheets. I didn't even bother to try and shower because the towels were also filthy. Cigarette ashes on bathroom floor and room smelled like smoke. I AM ITCHING NON STOP AFTER ONE NIGHT OF SLEEPING HERE! The icing on the cake was the drunk couple next to us was fighting until 4am.
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March 2022 by Jennifer Cunningham
Room was disgusting. Flies, trash in room, dirty toilet.
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March 2022 by Stacy Ranburger
This place is not OYO, do not book anything with them online.
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March 2022 by Hobuh
Very poor service, Room was extremely dirty, when I went to go tell the front desk man he told me he didn’t need me too tell him how to do his job and told me to get lost I got all sorts of pictures of bedbugs roaches coming from all different directions. THIS IS BY FAR THE NASTIEST MOTEL IVE EVER STAYED
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March 2022 by Leonard Kallsen
Room was not in good shape. Cockroach in the bathroom, no coffee pot or glasses, ceiling tiles hanging down, faucets only had hot water and couldn't turn on the cold. Bates motel would be preferred to thisStay
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March 2022 by Amanda Bell
Filthy room, horrible service, even have to go to the office yourself to get clean towels. Found loaded needle above the bathroom door frame after 3 nights that wasn't there when we checked in. Never stepping foot in that place again!
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March 2022 by Bethany Cook
Paid for room then saw a drug deal happening next to our room denied refund . Never entered room and denied refund .Not safe place for kids
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March 2022 by Christine Straub
If I could rate less I would the rooms are shabby and run down, paint is peeling off walls there is no base board on the walls where the floor and wall meet in the entire room, my feet were flithy from walking on the floor, I know they never steam mop or clean them. bedding was awful one sheet and a polyester bedspread to cover yourself, and the pillows wouldnt stuff a teddy bear toy...very very dirty I understand during these covid times it is hard to find people to work and I dont one minute blame the staff because they have an overload of work to be done, but this hotel Im told is not that old it has just not been taken care of or updated in any way and Im moving to the cumberland lake area but would never ever stay or recommend this place to anyone....
