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“"I had the most exceptional experience with First National Bank of Russell Springs that I just had to award them a well-deserved five stars! ⭐⭐⭐⭐⭐ I must start by giving a special shoutout to Vicki, who is undoubtedly the most professional individual I have ever encountered when it comes to handling consumers' money. As someone who has been hesitant to engage with banks for transactions, Vicki's personalized attention and care have truly changed my perspective. She goes above and beyond, always answering the phone promptly and providing detailed assistance every time I reach out. When I specifically request for Vicki at First National Bank, I am met with unparalleled service. She effortlessly makes me feel like family, never hesitating to address my queries and always maintaining a warm and welcoming demeanor. Vicki's dedication and professionalism are truly top-notch, and I sincerely hope that the company recognizes her invaluable contribution to the industry, particularly in our small community of Russell Springs. With her at the helm, I feel confident and excited to engage with a company that genuinely prioritizes customer care. Thank you, Vicki, and First National Bank, for your outstanding service and commitment to your customers!”
“I was trying make the decision of which local bank to open an account with and my sister recommended MCB. She's been with them since 2012 and has since moved to another county but still drives to RC because she loves them so much. And I would do the same. They are so so friendly, helpful and personable.”
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“Regena and the staff at the Russell springs office provide excellent service!! They always have everything ready and it’s always accurate. We have moved all of our business to your bank. Highly recommend this office.”