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“Tonya and Jennifer O at Abound Bank truly went above and beyond to help me consolidate my credit cards. From the moment I walked in, they made me feel welcome and valued as a customer. They took the time to listen to my financial goals and concerns, and then provided expert guidance every step of the way.Their professionalism and expertise were evident throughout the entire process. They patiently answered all of my questions, explained the consolidation options clearly, and helped me choose the best solution for my needs. Thanks to their diligent efforts, I now have a manageable plan in place to pay off my debt and improve my financial health.Not only were Tonya and Jennifer O knowledgeable and efficient, but they also showed genuine care and compassion for my situation. They made what could have been a stressful experience feel smooth and seamless. I couldn't be happier with the service I received from them.I highly recommend Tonya and Jennifer O at Abound Bank to anyone in need of financial assistance. Their professionalism, expertise, and genuine concern for their customers make them true assets to the team. Thank you, Tonya and Jennifer O for your outstanding support and dedication!”
“Woodforest national bank is an amazing bank i have been with them for over 10-15 years ish . And I love them . There so helpful when in need and if u have questions they always resolve the issues or questions being asked . Will never switch banks ever.”
“Shout out to Kaya !! She help my mom with her CD and she raved about her service. She said good service is hard to come by these days. I watched them and she lit my mom up and she truly is a radiant teller.”
“I've been a member since 2013 and have ALWAYS found customer service to be superb. Any issue has been quickly solved. Never once has staff been rude; something I can't say for the other game in town.”
“Branch was extremely clean and professional. Took us in right away. Christian B was an excellent representative, helping us in any way he could. He was quick, diligent, informative and super helpful. He answered all of our questions, and worked very hard in making sure our needs were met very expeditiously! He went the extra mile in every single way. Definitely one of the best experiences we have had. Thank you, Mr. Bonifield!”
8:30AM - 4PM
502 W Dixie Ave, Elizabethtown
Banks
“OMG! These folks are so friendly and nice. My mother was treated rudely early in the day at German American Bank, so it was so refreshing to see some good customer service.We were barely through the door and greeted with a smile. My mother was asked to have a seat instead of standing while the employee walked away from her window. My mother is elderly and I was glad to see some kindness while assisting her. In fact, we interacted with two different employees and both were so polite to my mother.Kindness goes a long way in my book! Great job ladies!”
“What was a rude encounter yesterday turned into a moment of excellent customer service. I had run into some issues with a member of the team here yesterday, and left my feelings about it, but I believe in grace and second chances, especially when someone like Stephen Jones calls and is apologetic, kind, and as helpful as he can be. He thoughtfully explained the issue with my check and the technology in a way I could understand, as well as be able to grasp that the issue was out of their control, which is just life sometimes! I really appreciated the time he took out of his day to check in with me, and I was once again reminded that one bad encounter does not speak for the entirety of an organization.”
“They are wonderful to work with. Very kind and accommodating especially when you are on a time crunch. Very professional and a clean environment. Knowledgeable staff who get the job done effectively and in a timely manner. Thank you for the wonderful services rendered.”
“I come to the drive through at least a couple times a week and more often than not I get Stacy taking care of me! She’s fast, efficient, and displays great customer service! I love seeing her and chatting for a minute when I come through, she’s a wonderful employee!”
“I recently moved from PA and can't say enough praise for the team at vine grove. I have 25 years of banking experience from being a teller to moving up to managing 10 branches to becoming a vp. I know when there is a good employee. The csr who opened my acct was exceptional she told me she was promoted to managerThe teller who waited on me today exceptional. They need recognized for their job. They deserve a lunch on the bank. Marilyn Tlumach”
“Always wonderful customer service! The girls are sweet and so knowledgeable about my banking needs. I’ve been a customer for 6 years and don’t plan on going anywhere else. I always recommend Woodforest to anyone needing a bank account.”
“Want to saythank you to Heidi Baldwin of Leitchfield office. Went from basically no credit to a 753 in three months. They put me on the right path to get my credit going”
“Whitney Wallace and her team helped us with our home loan impeccably, exceeding expectations! The entire process was non-turbulent and seamless! If you are looking for a lender, give Whitney Wallace a call today for an unparalleled, pleasant experience!”
“I have been with CUB bank for two years and have never had a problem! They are always so friendly and eager to help in person and on the phone. They are the best bank I have ever had! I would highly recommend.”
“Great bank with a friendly, helpful staff. Pam, the branch manager, and the others always greet me, personally, when I visit. Thanks to everyone at the Radcliff branch.”
“If you own a small business in the Kentucky area i would highly recommend the Cecilian Bank. Been with them for years and I have nothing but a positive experience with them. Always willing to help out any way they can. And turn around times are fast on anything I have asked of them. Great people!”
“Ok bank for locals. Not real friendly for ordering coins in large amounts. Refused to order coins. Just not really a people's bank. Like all the rest turning into a bank for just money and not help the people that put the money into them”
9AM - 4PM
3030 Ring Rd, Elizabethtown
Banks
“Reat place that makes you feel safe and secure about your money. My son in law is slightly disables and cannot speak. But the staff always watches his gestures and doesn't treat him differently when being handed his note with instructions for his account. Great service”
“I was trying to get a notary for my secondary dependency applicants. The employee offered me a free notarize service while they realize I am a service member. I did not expect this place to be military friendly, but I am truly appreciated for their offer. Thanks! This is a great place, I will get my dad open an account with Cecilian Bank!”
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“Great experience with abound on Knox. Couldn’t figure out how to change my payment date and had great customer service from Brooke Novak. She made the process easy as could be and fixed it within a few mins.”