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September 2023 by jessica henry
Answer your phone!! Kept getting put on hold. Line would pick up after 10 mins of waiting only to have them puck up and put it back on hold. How hard is it to actually answer and say “hey, I'll be with you in a min”.
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August 2023 by Jodi Sims
Very rude and unprofessional workers. Left me on hold for 14 minutes. Kept picking the phone up and putting it back down
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July 2023 by Phillip Blankenship
Really appreciate our local Walgreens. Friendly staff and quality service for main store and pharmacy.
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June 2023 by TheLastPicasso
Good luck getting anyone to answer the phone. It is much faster to just drive there. They need to hire extra help because not everybody is mobile and can drive to the location and walk to the back of the store to ask a question.
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December 2022 by Michealia Witt
Literally always tell me I have a primary insurance when I don’t have one. I have even called my insurance provider to check they say I don’t have one yet they refuse to look into it on their end. So I asked if I could have my prescriptions sent to Kroger the lady at the window says she will send them. I wait 40 mins go to Kroger to pick them up and they haven’t received it so I call Walgreens they tell me that I have to have Kroger to request it which is not what I was originally told or I would have done it. I was sick as a dog with fever, chills, and aches waiting around just wanting to be at home and their manager didn’t even care that I was having problems, lied to and not treated well. Literally sick and beyond the point of tears at this point.
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November 2022 by Ab -
They change their address.
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September 2022 by Patricia Beck
I been getting my prescriptions here since they opened Walgreens corner big hill ave and eastern bypass the employees are great and the pharmacist they have are great also
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May 2022 by Christopher R
Went here for Moderna booster two times and Pharmacy staff were very nice and professional.
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July 2021 by dmt bdarmy
Excellent staffs
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January 2021 by Brianna Grubbs
I'd been using them for a while without any issue, but my prescription changed to 3 months worth at once rather than monthly a while back and they can never get that right so hopefully another pharmacy can figure it out.
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January 2020 by Kim McKinley
my daughter and 2 grandsons were in Richmond Ky Walgreens and an employee kept following them. Apparently she thought they were shoplifing.. I would usually shop there but now I will never step foot into another Walgreens.
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July 2019 by Brittany Nicole Treadway
the rite aid or Walgreens seeing how neither know witch it is needs to b closed!!! Stanford KY store is nothing more than a joke I have placed mutiple calls nothing has been done a d now I go to get my meds and they call cops LMAO it's cool y'all keep being incompetent of control ur stores who are filled with nasty attitude. I recorded the past two incidents and will keep on I'll see u guys in court if y'all can't stop treating customer this way then I'll b sure u will payyy
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July 2019 by Becky Y.
I usually only come to Walgreens to fill prescriptions, much like today. The store is always clean, well stocked and the staff are very friendly. I don't hardly ever shop here, but it seems they have a little bit of everything. From food/drinks to makeup. So that's always a plus. My only reason for 4 instead of 5 stars is my prescriptions are always called in by my doctor yet when I get here to pick up my medicine I ALWAYS end up having to wait at least 15 to 20 minutes. So I'd say on the pharmacy side of things they have a tendency to be pretty slow most of the time. I mean the whole point of calling it in is so the customer can just run in and pick it up. Otherwise, this Walgreens is fabulous on every other aspect!
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June 2019 by Bethany Jewel Foster
This place is a big rip off
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May 2019 by Brian A.
I am new to Richmond, and this was my first time visiting this location. I sat down to print a photo off of my phone, and I had trouble. Immediately I was asked to be helped, I am unsure of the male employee's name, however he provided excellent customer service. He helped me with printing my photo, answered all questions, and could have not been more friendly. I really appreciated the customer service that I received. I highly recommend this Walgreens and will be visiting again soon!