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July 2024 by brady kelly
Spoke with one of their employees on the phone today..I think it was Jordan and he was beyond rude.
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July 2024 by Kyle Chaffin
Jordan was rude and disrespectful. Very much considering switching to another carrier because of him
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June 2024 by Roxanne Isaacs
Had trouble with my phone sim card tray the Verizon wireless sales representative was able to get my sim card put in correct so that I am able to use my phone now good customer service.
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June 2024 by Tony Banta
Old phone reset was unable to get into phone took phone to verizon the sales representative was able to get phone back , was able to upgrade into a new Samsung s24 phone
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April 2024 by Evia Mullins
Dropped my phone a cracked my screen took it to Verizon wireless in Richmond center the sales representative did a good job upgrading my phone and moving all my information over to my new phone good customer service
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April 2024 by Chris Woodley
Kept getting a ads pop up on my phone took it to Verizon wireless in Richmond center the Verizon sales representative was able to stop the pop ups
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March 2024 by gary baker
Tory very patiently improved our service plan at better rates !
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March 2024 by Jennifer Hand
My screen was not working I couldn't turn my phone on but within seconds the nice
young man performed his magic and I was on my way
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February 2024 by Bill Parker
Had problems with phone not able to place calls or unable to get on the internet the Verizon wireless sales representative was able to get me back on the internet and get my phone to call and receive calls
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February 2024 by Ruth Kingman
This store is my life saver!!! These guys are taking the place of my children in modern problem solving with phones and other modern devices. I wouldn't have cell phone service without them.
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December 2023 by Bill Griffith
Had problems with the display on my phone the Verizon wireless sales representative was able to figure out what was causing it and reset my settings.
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December 2023 by Ellen Sizemore
I didn't have to wait, the customer service rep did everything I asked him to, and my camera is working again.
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November 2023 by Barbara Lavinder
Had some issues not connecting to the internet the Verizon wireless sales representative was able to reset my network settings to get my phone back on line now I am able to get on internet
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November 2023 by Shawn Rink
I came in to check on my old Nokia phone and why it was running slow. The sales representative was very nice and helpful in explaining to me why it has stopped running as good and that an upgrade was much recommended. He was able to find me a new and better phone with for barley anything after informing me of the trade in value with the upgrade. I definitely recommend coming to this store for any issue or to buy a new phone. 10/10
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November 2023 by Andrew Porter
Came into upgrade my phone. Sales rep was very helpful and explained my various options and the differences between phones. Everyone I interacted with was polite and courteous. Overall, a very positive experience.
