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June 2024 by Paul Purcell
Awful, ruined the paint on my Mercedes
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May 2024 by Ryan Radcliff
Ryan was a great help! Was super friendly and knew his stuff!
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May 2024 by Laura Morse
I came through with a lot of really stubborn bugs stuck to the front of my car and they went above and beyond to get them all off! The manager Ryan even came back out to clean my windshield again to make sure it was spotless. Can’t recommend them enough!
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May 2024 by Matthew Jansky
Twice in the last week, I’ve gone through the car wash and parts of the equipment are not working. The top brushes don’t come down, the soap is not being applied at certain areas, the drying roller at the end which I pay extra for is not working. Compared to the other wave locations in Lexington and Winchester this one I believe goes too fast through the tunnel, which does not allow for a proper car wash.
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May 2024 by Aaron Ramey
Good halfway self-service car wash and vacuum stations! The rags sometimes smell moldy is the only reason for no 5 star.
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May 2024 by Ian Carrico
Excellent service by Ryan. He took care of me and was genuinely kind in his customer service.
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May 2024 by Theresa Caudell
In march they had a promotion to get car washes as many times as you needed for 12$ and we said sure and unfortunately paid with our debit card, since then they have taken $23.97 out of our checking account and we haven’t been back since March. Bosses please explain
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May 2024 by Thtoneguy2334
I got treated disrespectfully at this place, granted they gave me a free wash, but that doesn't mean you have to treat me bad.
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May 2024 by Clark Rogers
I’m a member and both entrances need to be opened. The car wash is great but sitting here for 10 minutes waiting for a second gate to open is ridiculous! I’m counting four cars behind me and two in front of me. The entrance lane is open, but the club member side is closed. Are used to run a car wash white water car wash to be exact and Rainstorm and hyper. There’s no reason why they shouldn’t be two people down here at all times
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May 2024 by Flora Shepherd
Awesome Carwash !
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May 2024 by Amy Price
Kendal helped me get started and was super sweet and very knowledgeable! Definitely an improved staff since the last time I was here!
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May 2024 by Karosta May
Lauren was incredibly helpful and friendly!
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April 2024 by Brian Logsdon
Be careful there...went there 12 mos ago and they somehow signed me up for monthly charge.
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April 2024 by Scott Noel
We had to make a switch with our multi-car subscription and Jacob @ Richmond location was extremely patient and very helpful with locating the information on the car we had sold. He took extra care to make sure all of our cars were entered correctly in the system. Jacob is the employee that you want to keep because you don’t want his level of service and attention to detail going to anyone else!
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April 2024 by Lisa Williams
Kendal is amazing! Super friendly and beautiful smile.