Rack Room Shoes is a trusted footwear retailer with a large selection for men, women, and children. The store offers a wide variety of name brand shoes, including athletic, comfort, dress, and casual styles from nationally recognized and exclusive brands. There is usually a special going on, most commonly a buy one get the second pair 50% off promotion. Customers find great prices and a good selection, noting the store often has a huge selection and plenty of overstock. However, the buy one get one 50% off sale can be confusing. There are different colored sale tags, red and white, which cannot be mixed and matched. Some national brands may also be excluded from the promotion. Customers advise paying close attention to the sale price and tags, and recommend asking an employee for clarification before checkout to avoid paying full price. The store can get pretty busy, which may occasionally impact service.