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June 2024 by Carrie Tuttle
The sales people I worked with in store were friendly and knowledgeable. The delivery and installation of my washer and dryer was quick and seamless.
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June 2024 by Alexis Bracken
Simply the best!
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May 2024 by Crugar Tuttle
Pieratts is the only choice for my family - always excellent prices and fantastic delivery - we love Pieratts!!!
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May 2024 by Alana Isaacs
Spare yourself the hassle… do NOT buy from Pieratt’s! Unfortunately, our experience has been terrible. I bought a KitchenAid refrigerator and the ice maker stopped working a month after delivery. Three months later, three service calls, two different technicians, several replacement parts, 10 phone calls and still doesn’t work. The managers and staff have NOT been helpful. Now, the managers are stating it’s a whirlpool problem and there is nothing Pierrats can do. Well, that’s great for Pieratt’s but terrible for customers… customers who buy expensive appliances from them because they promised to stand by their product warranty. Turns out Pieratt’s is like every other company… worthless.
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May 2024 by Kevin Knuckles
Bought my 3rd couch from Pieratts on 03/02/24. I was told it would be received at the Richmond location in two weeks. Here it is April 18th and still haven’t got a couch. So your salesman straight lied to me to get a sale. Keep getting the run around saying it’s on back order and it “might be” on the next shipment MAY 3RD. I never would have ordered this couch if it was going to be months of waiting. You all have gotten all your money. But I have yet to get my couch or even given a date on when I will actually receive it. Ridiculous way to run a business.Update: Now May 3rd 2024, NO COUCH. Called earlier this week, Conner said it would be here today. Set a delivery up for Saturday. Conner didn’t bother to call me. I had to call him, guess he was just gona let me find out on my own my couch was not coming. Went in today myself and canceled the order. Never will I buy from Pieratts again.
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May 2024 by B Watts
A great place to go for WOW experience in shopping for your appliances.
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May 2024 by Scott Lake
I've purchased at least five mattress sets over the years, a few appliances and several recliner chairs. Mike C. is the man to deal with! He's always helpful and makes sure that our purchase is taken care of the right way.
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April 2024 by Rebecca Jackson
Always a pleasure shopping at Pieratts!! I'm a repeat customer & Highly recommend this place over the big box stores for appliances, electronics, etc!! Top tier service ❤️
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April 2024 by David
This was a great buying experience. Conner was our sales associate. He allowed us time to look and he answered all our questions. Very pleasant experience. The delivery was exceptional. They were on time and the installation by James was outstanding.
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April 2024 by Chad Short
Can’t beat Pieratts for appliances. High quality, excellent customer both at the store and afterwards (service and delivery). Real pros at what they do compared to the big box stores.Can’t beat their same as cash deals as well.I highly recommend
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March 2024 by Brandon Betts
After having issues with various stores on appliance purchases, I took a suggestion from a co-worker and I've been happy ever since. In the past 2 years I've purchased a new Washer and Dryer, Stove and Fridge. Very happy with the sales team and also the service and installers when needed.
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March 2024 by Lori Underwood
RUN..RUN FAST... If there was a negative rating I would give it. A friend Bought appliances and I went to let the delivery company in and the delivery drivers hit my car and said nothing I contacted the store and they put me in touch with the delivery company they use B and H delivery company after less than a 1 minute conversation the owner said I'm a liar his driver is almost certain he didn't hit my car and they believe the driver. Contacted store again via email and haven't gotten any response. I would not recommend this store I have a wrecked car and will never grace this business again SHADY ON BOTH COMPANIES
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February 2024 by Lori U.
RUN..RUN FAST... If there was a negative rating I would give it. A friend Bought appliances and I went to let the delivery company in and the delivery drivers hit my car and said nothing I contacted the store and they put me in touch with the delivery company they use B and H delivery company after less than a 1 minute conversation the owner said I'm a liar his driver is almost certain he didn't hit my car and they believe the driver. Contacted store again via email and haven't gotten any response. I would not recommend this store I have a wrecked car and will never grace this business again SHADY ON BOTH COMPANIES
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January 2024 by J
We just purchased a new lg washer an dryer combo Anna was very helpful an polite if we had a question she clearly answered it . Thank you Anna
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January 2024 by Ferbs Pave Hawk
Awful!!! Brand new dishwasher and it keeps throwing the same code at the same time every cycle. Took weeks to get a technician out and he claimed it didn’t throw the code. He left I ran the dishwasher and what a shocker it threw the same code!!!! Still waiting on a call back for another technician. Absolutely ridiculous that I have a dishwasher I can’t use and no one at Pieratts seems to care!!!