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July 2023 by Jamie Collins
The ppl working there were amazing and so helpful but I tried to get a small loan with a cosigner and was denied. My cosigner has perfect credit and it still didn't matter. That makes absolutely NO SENSE to me or them!
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June 2023 by Terri Way
Opened a checking and savings account. Didn't take but a few minutes. They set it up on my phone and I was good to go.
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April 2023 by PAULIE FEARS
Nice place, nice people but needs to fix the way they do direct deposit takes to long to receive my cash, gotta do better with people money
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March 2023 by keyara hamilton
Park Community Credit Union was amazing. Amanda helped me set up an account and the process was super easy and she was very helpful. Would highly recommend to anyone!
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March 2023 by vaughn schum
Excellent experience. All of my questions were answered promptly and my new account was established quickly
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November 2022 by Robert Hayden
Samantha provided outstanding service with a friendly approach. We couldn't be happier with our Park Community experience!
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September 2022 by Seth Hillenmeyer
I hesitated to post this because I really do not like sharing negative experiences but felt it was my obligation to let other consumers and business owners know what it’s like to do business with Park Community Bank. We initiated our loan process and after waiting over 65 days to close we have decided to move forward and find another bank. If the bank was slow to close, I would not be posting this review. We were given closing dates multiple times and with no rhyme or reason to why those closing dates didn’t happen other than “we are busy”. I would constantly reach out to the loan officer Adam Gray daily with most times no response back at all. I am not sure why, but the lack of transparency around the closing process is something I have never experienced before and working with other local banks. The communication was terrible to none at all many times. If the bank was open with their communication they would have not put us in such a tight spot. I have worked with many other local banks and I would suggest if you are looking for a loan I would look anywhere else other than park community credit union even if that means paying a higher rate. Maybe they just don’t care because they are so busy and have so much work but it was very disappointing. Clearly, we will not be doing business with them in the future and would suggest if you are looking for a business loan to do the same.
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September 2022 by Paul Shamhart
This will be my first experience with a credit union, and I have to say that I'm thoroughly impressed. Samantha was an absolute treat to work with, very informative and super friendly. If first impressions are everything in the business world, Park Community absolutely knocked it out of the park!
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September 2022 by James Lillis
We were opening an account and providing paperwork for a mortgage application. Mary K. was very professional and also very friendly. Everything went smoothly and we were happy with the experience.
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September 2022 by Tiff Baker
I went to the Richmond, KY branch to open a new account. Dillon Dampier assisted me. He made the process stress free & answered all of my questions. I appreciate his patience and professionalism.
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September 2022 by Josh K Car Sales
Very friendly and answered all the questions I had thoroughly.
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September 2022 by T L Baker
I went to the Richmond, KY branch to open a new account. Dillon Dampier assisted me. He made the process stress free & answered all of my questions. I appreciate his patience and professionalism.
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August 2022 by Cassandra Williams
Husband disputed some transactions on his account they gave them the money back and then without notification or anything took the money back out of his account and now he's broke you all are a joke not to mention you did it on a Saturday where he couldn't contact you way to go!
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June 2022 by leroy jackson
They treated me like I was the only client they had. It was a great experience and I think heather very much such a great help and a wonderful person.
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February 2022 by Taylor Cooper
Easy to setup an account. Professional and friendly people. And get this... When you call, you actually reach someone quickly AND they can actually help you instead of transferring you three times.
