O'Reilly Auto Parts in Richmond, Kentucky, located at 504 Big Hill Avenue, offers a wide range of auto parts, tools, and accessories, along with various services. Customers appreciate the free battery testing, wiper blade and bulb installation, and Check Engine light testing available at the store. Many reviews highlight the exceptional service provided by the staff, who are described as kind, knowledgeable, and willing to go the extra mile. For example, employees have helped customers install parts and even price-matched competitors’ prices. The store maintains a clean and organized environment, making it a pleasant shopping experience. Additionally, O'Reilly Auto Parts features a Loaner Tool program for those needing specific tools for their projects. Overall, the Richmond location stands out for its commitment to customer satisfaction and supportive service, creating a positive atmosphere for all visitors.
This is my go-to auto parts store when I purchase from a brick and motor store. Frequently, if they don't have it, they can have it later that day or early the next day. Very friendly and knowledgeable staff. The store is clean and well organized.
April 2024
Very helpful patient and knowledgeable about what you need.
October 2023
Great place for vehicle care and maintenance. The staff is usually friendly at this location.
