Mailbox Centers in Richmond, KY

“I went in to ship a broken product back to the manufacturer's quality department and was quite perturbed because they didn't provide a shipping label or resolve for sending the product back per their claims process.Kayla took care of me and made certain I understood all of my options. She also tried to research the company's customer service online for me. She printed off more proof of shipment outlining insurance and was really advocating for me to get reimbursed somehow. I felt like many others in her position wouldn't be as willing to go through the lengths she did or try to rectify the situation by researching what options the company might have.She definitely went the extra mile!”