Gates Ford Lincoln is a trusted Ford dealership in Richmond, KY, serving customers for many years. The business is noted for its friendly and knowledgeable staff in both the sales and service departments. Reviews describe the best experience, with workers who are nice and do everything they can to help customers get a vehicle. Many report being thoroughly satisfied, walking out with a new truck quickly and with a good deal. The service department is very helpful, even stepping up to address issues with used vehicles. During difficult situations, the staff is appreciated for their courtesy and for doing the right thing. Customers state it is an awesome place to shop and that you will not find anyone better. They proudly serve the Lexington-Fayette area and other Kentucky cities.
I was contacted immediately after an online inquiry . Set an appointment, the car was parked out front and under cover as it was raining . I felt no pressure during my test drive . I was allowed to inspect as long as I wanted without anyone hovering
November 2025
It was the best experience that I've had on the workers was nice they did everything they could to make sure I got a vehicle and I walked away with a 2025 I guess it's an animal and I have a network
November 2025
Chase Thompson stepped up and help me with a transmission issue 2 months after buying a used Dodge 2500 truck. There are still people out there that will do the right thing.
