Kroger Pharmacy has received mixed reviews from customers. Many appreciate the pharmacy for its kind and helpful pharmacists and pharmacy technicians, often highlighting positive experiences when obtaining prescriptions. The store itself, being a large Kroger, offers a wide variety of items beyond groceries, including clothes, kitchen, and home goods. Customers find the store has interesting local items and a decent produce section, with products suitable for those with special dietary needs such as Oatly, Just Egg, and high-protein noodles. Prices are generally considered cheaper than many other places, and the pharmacy's membership can save money. However, recent concerns include difficulty reaching staff by phone, medication shortages, and refill requests being deleted without notification. Some customers also note inconsistent service at the store’s service desk and deli, with long lines and lack of acknowledgment. Despite these issues, the store remains a place where customers can find useful products and receive satisfactory pharmacy service.
Terrible customer service, but unfortunately the one med that I need to get from them is cheaper than other local pharmacies for cash pay. Definitely would not go here if covered by insurance.
May 2024
They're always on point. Have never had an issue in the 16 years we've been getting our prescriptions here.
November 2023
Always professional and caring. I love using Danville, KY Kroger pharmacy. They even offer a membership that saves us a ton of money!
