We had a great experience with the service department when having some transmission trouble. Let us informed and offered options for the repair.
April 2022
Traveling through Richmond, KY and had trouble with the door latch on our Ford F-250. Called Gates Ford in Richmond and they said come on in and we'll see what we can do. This was a very busy Friday for them but they got us in and fixed our problem within a half hour. Wonderful clean dealership and outstanding customer... read full comment