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February 2024 by Stephen white
Love gamestop always love going there and buying stuff
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February 2024 by bobby
Never had a good experience here
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December 2023 by Stephen Wallace
The branch was great but the company overall sucks. Paid for my pre-order, I showed up on release date. I was told that their warehouse hasn't shipped the item to the store yet and they don't know when it will be shipped. They lost another customer....
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July 2023 by Matthew Hall
They didn't have my TotK pre-order wooden plaque but who cares, it's literally a piece of wood. 10 out 10, would shop again.
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July 2023 by Tracie Grimmett
GTA v who's trying to do the store every time we blowed up at the it it do freezes on us and then it can unfreeze
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May 2023 by Billie Allen
They couldn't pull up my membership so I had to repay for another one.
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April 2023 by robert garrison
I haven’t been lived in Richmond long but this is the best GameStop I’ve ever been to. Coming from Indiana, this store is different in surprising ways.
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February 2023 by James
Horrible staff they are rude especially the manager Tanner. They have no costumer service and refuse to listen especially if you know how there policy works and the manager is to stubborn to read. I will not come back.
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November 2022 by Lil' Nizzan
One of the best places to get merchandise! I love it!
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October 2022 by Nicolas Lepage
Called 3 times, got left on hold 3 times for over 10 mins each . Just ask me to call back, stop wasting my time.
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October 2022 by CrazyVader
I was going to buy an xbox one s the Slim model. Person on The phone was very rude. Then said they don't make a slim model then what does the s stand for if I may ask. If your going to work at gamestop please know what your talking about. It's bad engough everything I go in here I feel pressure into something or the employees are always trying cram some promotions down your throat. And for the last time I don't need your membership should be happy engough to have my business
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August 2022 by Joleta Frasure
Great place for new and used games. Helpful and friendly staff. Easy pre order for games
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June 2022 by Jeremiah_The_Redneck
I was going to buy an xbox one s the Slim model. Person on The phone was very rude. Then said they don't make a slim model then what does the s stand for if I may ask. If your going to work at gamestop please know what your talking about. It's bad engough everything I go in here I feel pressure into something or the employees are always trying cram some promotions down your throat. And for the last time I don't need your membership should be happy engough to have my business
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April 2022 by Jacky's Toy Review
Nice staff and the manager I dealt with was very nice and knowledgeable. He dealt with my return and was kind and offered alternatives. I will be back.
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April 2022 by Jesse Riddell
Excellent place to go employees are very knowledgeable about their job and most of the time like 99% of the time very friendly