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September 2024 by ron lay
A very good place to buy tires just if you have to go back for anything a very long wait
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August 2024 by Renee Fitzpatrick
Great service in and out like they promised thanks Mike and Brandon!
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August 2024 by Michella White
I took my car in after reading good reviews online for an oil change and brakes to be replaced on 5/24/24. The customer service representative was friendly, fair priced, and the work was done quickly. All good so far. Come about two months later in late July/Early August my car oil light started flashing. We took a look at it and the oil and something didn't seem right with the color of the oil. We pulled the receipt to make sure of not only when the oil change took place, but that one was actually performed. At this time, we discovered on the receipt that the wrong oil was placed in our 2017 Honda. The oil for the car is supposed to be 0W-20. Evans had put in 5W-30. We changed the oil and all was alright for about a day before a white smoke began coming from the exhaust. After taking the vehicle to Honda it was confirmed what we had feared which is that a new engine would be needed. We contacted Evans at this point as based on research, general vehicle knowledge, as well as confirmation from Honda, the wrong oil type can easily damage the engine. Evans employees asked for the vehicle to be brought in which we did same day. At the time of drop off, an Evans manager claimed that the receipt was wrong and they put the right oil in, but the computer had a glitch. Not only that but he continued to state if they did indeed put the wrong oil in, it wouldn't have mattered, it would have been fine, and would have caused no damage. My father proceeded to explain why this was incorrect, but more excuses continued. Evans took the vehicle and looked at it for one day, determining a Piston Ring was damaged and claimed they had no fault. Once again they stated they didn't put in the wrong oil, though the receipt clearly indicated otherwise. The vehicle had no engine problems prior and even the Evans mechanic stated the mileage with a Piston Ring issue was abnormal. Yet Evans still does not plan to do anything. We are extremely displeased. The cost of repair is estimated at $9600.
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August 2024 by Pablo Russo
I recently visited Evan’s for what I thought would be a routine oil change with tire rotation and balance. Unfortunately, my experience was less than satisfactory, leading me to rate this place 3 out of 5 stars.
Firstly, the service took an astonishing 5 hours to complete. I understand that delays can happen, but for a simple oil change and tire rotation, this was excessive. I had planned my day around what I assumed would be a quick visit, only to find myself stranded for most of the afternoon.
Communication at this location was another significant issue. I received conflicting information from three different employees. One told me that they don’t schedule appointments, while another said they would have a price for a front and rear differential at a later time. I had previously called and was given a price for this service, but no one ever called me back to actually schedule the job. This inconsistency was frustrating and made me question their organizational capabilities.
Adding to my disappointment, the technician left marks on three different parts of my car. As someone who takes pride in the appearance of their vehicle, this was quite upsetting. I expect professionals to handle my car with care, and this lack of attention to detail was disheartening.
While the basic services were eventually completed, the overall experience was marred by the long wait, poor communication, and carelessness. There is potential for improvement, but as it stands, I cannot wholeheartedly recommend this location based on this visit. They need to streamline their operations, improve their communication, and ensure their technicians handle vehicles with more care.
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July 2024 by Cassandra Miller
Experienced, professional, polite.
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June 2024 by Miiri Vaughn
The best repair shop in town. Awesome staff, awesome service. You can tell that they genuinely want to help.
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June 2024 by Brian Green
Great service team very helpful and. Detailed with their diagnostics and will answer any questions you may have to the best of their ability.
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June 2024 by Elizabeth Conley
They were wonderful. They got me in/ out in a good time frame and was able to find me a wiper that no one else could seem to find.
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May 2024 by Richard Walsh
You have a problem with your vehicle, Evan's will do whatever it takes to get you back on the road.
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May 2024 by Eugene K.
A simple misfire in one of the cylinders, that at another place where I went to seek a second opinion was EASILY diagnosed and fixed (spark plug and coil replacement), here resulted in an almost $800 parts and labour plan to fix and potentially a new engine because of potential problems in the whole process… whaaaat? I came in with a $240 problem and left with a $7,000 solution. At least they didn’t charge me for the faulty diagnostics (that deserved the only star in this review)). Wow.
The worst experience ever. So glad I dodged it.
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March 2024 by Kirsten
Great service!! After taking our car to the dealership for repair and being quoted $1600, we took it here and they were able to help us with our car for an extremely affordable price. We appreciate the time they took to properly diagnose what was wrong with our car and fix it in a timely and cost efficiently way. The people working here seem extremely genuine and honest, I can't recommend them enough!
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March 2024 by Amber Vonstaden
They took a while longer than anticipated because they were very busy that day but did a great job. Thank you.
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March 2024 by Heather Foster
The people are very friendly. Service is always great!
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March 2024 by joe alexander
They had good service at fair prices
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February 2024 by Steve Choate
Friendly and good service,
