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June 2023 by Erika Franciscannon
I switched from a bank called Whitaker at the time (an absolute snake), and have been a lot happier with this bank for the last 7 or 8 years. I've been lucky enough to not find out how this bank would act if my account hit 0 or negative. I've largely stopped using it because Discover offers a cash back debit card, but Discover doesn't do safe deposit boxes or physical locations. The folks in CVNB have always been friendly and helpful.
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July 2022 by Margette Frazier
I personal would like to let you know what a great bunch of ladies Taylor and the other ladies that work at the bank in Richmond Kentucky on keeneland they were so nice to me I was having a issue with my debit cards Taylor she knew exactly what what to do about it they were so patiently with me fixed what was wrong and to make sure that it won't have that problem again .you are so lucky to have people like that in your workplace working for you.again I want to say thank you.
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October 2021 by Ava Durbin
I have banked with a few different banks in Madison County , one was so so and the other was horrible customer service. I switched to CNVB about a month ago and couldn’t be happier. The customer service I get from the North Richmond Branch really goes above and beyond! So happy to make the switch and close out the other banks. Especially Evelyn at my new bank, she really makes us feel welcomed every time we walk in.
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February 2021 by exotic thirst802
Because y'all are closed on Saturday for no reason can't even help me to find out my mobile id
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November 2020 by Marla Steele
We have been customers at CVNB for 20 years. Staff is always friendly and helpful. Evelyn, Laura, and Brandon are the BEST!!!
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October 2020 by mike durbin
I’ve been banking for over 35 years and without a doubt the staff at the North Richmond location is far above anyone else I have done business with. All other banks should strive to reach the level of customer service that these people provide.
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October 2020 by Stacy Wells
I have banked with a few different banks in Madison County , one was so so and the other was horrible customer service. I switched to CNVB about a month ago and couldn’t be happier. The customer service I get from the North Richmond Branch really goes above and beyond! So happy to make the switch and close out the other banks. Especially Evelyn at my new bank, she really makes us feel welcomed every time we walk in.
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October 2020 by Suzanne Polis Lee
I have done all my banking with CVNB for over 20 years! Love the staff and how well they take care of my financial needs! Their staff is super friendly and helpful!
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September 2020 by gregory rison
Do not go to this bank went negative once just two days ago and they charged me 230 dollars there just taking your money if I had a choice either way I feel like the banks shouldn’t be able to take money from you at all but these guys just stole from me so I would cancel while you have a chance.
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August 2019 by Karen Crowe
I've been using this bank for several years with no problems. They are super friendly and always ready to help!! It definitely has that personal hometown feel.
