Advance Auto Parts at 609 Big Hill Ave in Richmond is a trusted local store offering automotive aftermarket products and free services. Customers can find leading brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. The store provides free battery testing, wiper and battery installations with purchase, engine code scanning, and testing for starters and alternators. Many customers appreciate the helpful staff, especially staff members who assist with battery changes and provide directions. The store is known for its friendly and professional service, with employees often going above and beyond to help customers with their needs. Customers also value the convenience of picking up packages from the store, thanks to a partnership with UPS, which holds packages for up to five days. The store encourages savings through its Speed Perks loyalty program, offering points toward discounts on store items and gas at participating Shell stations. Overall, Advance Auto Parts in Richmond is a helpful, friendly, and reliable place for auto parts and related services.
Had to replace battery. Customer service was great and installation took about 5 minutes and I was on my way.
January 2026
Mike was incredibly helpful for me today, I'm truly grateful 😊
January 2026
I had the best experience here last night and today. The workers (not sure of their names) and the store manager Stephen helped me change 2 batteries in the freezing cold and also helped me out w everything else I needed. I recommend this store above any other in Richmond .